Frequently Asked Questions - Dogtra YS300 Bedienungsanleitung

FREQUENTLY ASKED QUESTIONS

1. How long does it take to fully recharge the batteries
and how long do the batteries last for a recharge?
YS300 uses Lithium Polymer Batteries, which provide
a rapid charge. It takes 2~3 hours to recharge the
batteries if the batteries are fully discharged. The
LED indicator light stays on red while the battery is
being charged, and the light will change into a green
color and stay on without blinking when the battery is
completely charged. It may vary from the frequency of
uses, but the batteries should last for about 2 weeks.
2. How tight should the Anti-Bark Collar be around my
dog's neck?
• The contact points must have direct contact with your
dog's skin.
• Adjust the contact points so that they are held firmly
against the dog's skin.
• Check the fit to prevent excessive pressure by being
able to insert one or two fingers between the contact
points and your dog's skin.
• If the collar is too loose, it can move around the dog's
neck or the stimulation will not be consistent, whereas
it may be difficult for your dog to breath if the collar is
too tight.
• Mark the desired length of the collar with a pen for next
uses.
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• If after finding the desired length of collar you have an
excess of collar strap, it is okay to trim off the leftover
part with a pair of scissors. However, be sure to leave
extra length, if necessary, to accommodate the future
growth of the dog.
3. My dog seems to be startled at the static correction.
Will the stimulation harm my dog?
Dogtra Anti-Bark Collar is not intended for the
punishment but for the reinforcement of behavior
modification of dogs. But if your dog is startled when
first using the dogtra Anti-Bark Collar, remove the
collar until your dog is settled. You may want to turn
the collar off, and put the collar back on him for a day
or so, until he is comfortable. Attempt the collar again
at a lower level when you see that your dog is more
accustomed.
4. How do I get it repaired and get information about
dogtra Anti-Bark Collar?
Most repairs can be completed within 48 hours after
we receive your unit, as long as all needed parts are in
stock. Some repairs, however, will require additional
work time. For any questions concerning your Dogtra
products call us +33 (0)1 30 62 65 65.
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