Dogtra iQ Plus+Duo Bedienungsanleitung Seite 31

Out of Warranty Repair Work
For repair work that is no longer covered by warranty, the
cost of repair will include parts, labor and shipping. The owner
will be informed about the repair costs before the product is
repaired. Write a note briefly explaining the problem. Include
your name, address, city/zip code, phone number and email
address.
Procedure for Repair Work
If the unit is malfunctioning, please refer to the
"Troubleshooting Guide" in the Owner's Manual and call
customer service at +33 (0)1 30 62 65 65, for technical
support, before sending it to Dogtra-Europe for Service. The
cost of shipping products under warranty back to Dogtra-
Europe is the customer's responsibility. Dogtra-Europe is
not responsible for units damaged or lost in transition to
Dogtra. Dogtra-Europe is not responsible for loss of training
time or inconvenience while the unit is in for repair work.
Dogtra-Europe does not provide loaner units or any form of
compensation during the repair period. A copy of the sales
receipt showing the purchase date is required before warranty
work is initiated.
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Please include a brief explanation outlining the problem and
include your name, address, city/state/zip code, daytime
phone number, evening phone number, and email address.
If the repair costs are not covered under warranty, we will
call you for payment information and authorization. For any
questions concerning your Dogtra products, call us at
+33 (0)1 30 62 65 65, or email us at sav@dogtra-europe.com.
Send repair units to
Dogtra-Europe
12-14, Rue Augustin Fresnel
78310 Coignières, FRANCE
The diagrams and representations in the manual may differ
slightly from the actual product depending on the model type.