Service - Silvercrest SHL 2000 A1 Bedienungs- Und Sicherheitshinweise

The warranty covers material faults or production
faults. The warranty does not extend to product
parts subject to normal wear and tear or fragile
parts such as switches, batteries or those made of
glass.
The warranty does not apply if the product has been
damaged, improperly used or improperly maintai-
ned. The directions in the operating instructions for
the product regarding proper use of the product are
to be strictly followed. Uses and actions that are
discouraged in the operating instructions or which
are warned against must be avoided.
This product is intended solely for private use and
not for commercial purposes. The warranty shall be
deemed void in cases of misuse or improper hand-
ling, use of force and modifications/repairs which
have not been carried out by one of our authorised
Service centres.
Warranty claim procedure
To ensure quick processing of your case, please
observe the following instructions:
Please have the till receipt and the item number
(IAN 392296_2201) available as proof of
purchase.
You will find the item number on the type plate
on the product, on the front page of the instruc-
tions (bottom left), or as a sticker on the rear or
bottom of the appliance.
If functional or other defects occur, please
contact the service department listed either by
telephone or by e-mail.
You can return a defective product to us free of
charge to the service address that will be provi-
ded to you. Ensure that you enclose the proof
of purchase (till receipt) and information about
what the defect is and when it occurred.
14 GB/IE/NI
At www.lidl-service.com you can download this
manual as well as many other manuals, product
videos and installation software. This QR code will
take you directly to the Lidl service page (www.lidl-
service.com) and allow you to open your operating
instructions simply by entering the article number
(IAN 392296_2201).

8. Service

If any problems occur during use of your ROWI
Germany product, please proceed as follows:
Contact us
You can contact the service team of ROWI
Germany at:
ROWI Germany GmbH
Werner-von-Siemens-Str. 27
76694 Forst
GERMANY
Lidl-services@rowi-group.com
Service-Hotline: +800 7694 7694
(free call from a German landline)
IAN 392296_2201
Most problems can be resolved with the skilled
technical support of our Service Team.