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If you experience a problem with your appliance or are concerned that the appliance is not
functioning correctly, you can carry out some easy checks according to this section before
before calling for
service.
Warning! Don't try to repair the appliance yourself. If the problem persists after you have
made the checks mentioned below, contact a qualified electrician, authorized service engineer
or the shop where you purchased the product.
Problem
Appliance is not
working correctly
Odours from the
compartments
Noise from the appliance
The motor runs
continuously
A layer of frost occurs
in the compartment
Possible cause & Solution
Check whether the power cord is plugged into the power
outlet properly.
Check the fuse or circuit of your power supply,replace
if necessary.
The ambient temperature is too low. Try setting the chamber
temperature to a colder level to solve this problem.
The interior may need to be cleaned
Some food, containers or wrapping cause odours.
The sounds below are quite normal:
Compressor running noises.
Air movement noise from the small fan motor in the
freezer compartment or other compartments.
Gurgling sound similar to water boiling.
Popping noise during automatic defrosting.
Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and
may need you to check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.
It is normal to frequently hear the sound of the motor, it will
need to run more when in following circumstances:
Temperature setting is set colder than necessary
Large quantity of warm food has recently been stored
within the appliance.
The temperature outside the appliance is too high.
Doors are kept open too long or too often.
After your installing the appliance or it has been switched
off for a long time.
Ensure food is placed within the appliance to allow
sufficient ventilation. Ensure that door is fully closed. To
remove the frost, refer to cleaning and care chapter.
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