EN
TROUBLESHOOTING
CAUTION! Opening the housing of the device without a prior contact with a manufacturer's
service voids the warranty. If you suspect a failure that requires the housing to be opened,
contact manufacturer's service.
Error description
The device rocks to sides
The saddle or handlebar sway
Noise during use
Noise and uneven operation
Lack of appropriate
resistance during training
31
Possible causes
The device was placed on an
uneven surface.
There is an object disrupting the
balance under the base of the
device.
The bases have not be assembled
correctly.
Caps on the base have not been
installed and levelled correctly.
Bolts and knobs of the saddle
column or handlebar column
have not been tightened.
Incorrectly tightened elements.
Slight humming noise may be heard during operation due to the
inertial movement of the flywheel caused by the nature of the
structure. It does not affect the operation of the device. Any possible
humming noises heard when rotating the pedals backwards occur for
technical reasons and have no negative consequences.
Bearings damaged.
Resistance adjustment cable
connected incorrectly.
Drive belt loose.
The distance between
the flywheel and
the magnets increased.
Voltage regulator
damaged.
Solution
Place the device on an even
surface.
Remove the object that upsets
the balance.
Assembly the bases correctly.
Level the caps on the rear base.
Assembly the rear base correctly.
Level the caps on the rear base.
Tighten the bolts and knob of the
saddle or handlebar column.
Contact the manufacturer's
service.
Contact the manufacturer's
service.
Connect the cable correctly as
per the assembly manual.
Contact the manufacturer's
service.
Contact the manufacturer's
service.
Contact the customer service of
the manufacturer's service.