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7 BEFORE CALLING AFTER-
SALES SERVICE
If you are experiencing a problem with
your appliance, please check the follo-
wing before contacting the after-sales
service.
Your appliance is not operating
Check if:
• There is power
• The plug is correctly placed in the
socket
• The plug fuse or the mains fuse has
blown
• The socket is defective. To check this,
plug another working appliance into
the same socket.
The appliance performs poorly
Check if:
• The appliance is overloaded
• The appliance door is closed properly
• There is any dust on the condenser
• There is enough space near the rear
and side walls.
Your appliance is operating noisily
Normal noises
Cracking noise occurs:
• During automatic defrosting
• When the appliance is cooled or
warmed (due to expansion of
appliance material).
Short cracking noise occurs: When the
thermostat switches the compressor
on/off.
Motor noise: Indicates the compressor
is operating normally. The compressor
may cause more noise for a short time
when it is first activated.
Bubbling noise and splash occurs: Due
to the flow of the refrigerant in the
tubes of the system.
Water
flowing
to water flowing to the evaporation
container. This noise is normal during
defrosting.
Air blowing noise occurs: In some
models during normal operation of the
system due to the circulation of air.
noise
occurs:
Due
The edges of the appliance in contact
with the door joint are warm Especially
during summer (warm seasons), the
surfaces in contact with the door joint
may become warmer during the ope-
ration
of
normal.
There is a build-up of humidity inside
the appliance
Check if:
• All food is packed properly. Contai-
ners must be dry before being
placed in the appliance.
• The appliance door is opened fre-
quently.
enters the appliance when the
doors are opened. Humidity increa-
ses faster when the doors are
opened more frequently, especially
if the humidity of the room is high.
The door does not open or close pro-
perly
Check if:
• There is food or packaging preven-
ting the door from closing
• The door joints are broken or torn
• Your appliance is on a level surface.
• The compressor can run loudly or
the noise of the compressor/refrige-
rator may increase in some models
during operating in some conditions
such that the product is plugged in
for the first time, depending on
change in the ambient temperature
or change of usage. That is normal;
when the refrigerator reaches the
required temperature, the noise de-
creases automatically.
EN - 71
the
compressor,
Humidity
of
the
this
is
room
V.1
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