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Troubleshooting

Information codes

If the dishwasher fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code
Leakage check
• Close the water supply valve. Go to your home's circuit breaker panel,
LC
Water supply check
• Check if the water supply valve is closed, if the water supply is
4C
PCB communication check
AC
• Abnormal communication between the main PCB and the sub PCB.
• If the problem continues, contact an authorised Samsung service center.
High temperature heating check
• Functional check. With the dishwasher empty, add detergent, and then
HC
Thermistor check
tC
• Temperature sensor is broken (short or open circuit). If the problem
Washing pump check
3C
• Abnormal working with washing pump. If the issue continues, contact a
Distribution motor check
PC
• Abnormal working with distribution motor assembly, or main PCB. If the
Check filter and drain pipe. If it is jammed, clean it. If the issue continues,
5C
contact a local Samsung service center.
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
72
English
DW8500AM_DW60A8070BB_ET_DD81-03206A-02_EN.indd 72
and set the dishwasher's circuit breaker switch to off. Then, contact the
installer to repair. If the issue continues, contact a local Samsung service
center.
suspended, or if the water inlet valve or line is frozen or clogged by
foreign particles. If the issue continues, contact a local Samsung service
center.
run a cycle. If the issue continues, go to your home's circuit breaker
panel, and set the dishwasher's circuit breaker switch to off. Then,
contact a Samsung service center.
continues, contact an authorised Samsung service center.
local Samsung service center.
issue continues, contact a local Samsung service center.
Action
2021-08-10
1:09:29

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