What Is Remote Support - Samsung 6-Serie Bedienungsanleitung

Recommendation - EU Only
Hereby, Samsung Electronics, declares that this 3D Active Glasses is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
This equipment may be operated in all EU countries.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely.
Diagnose your TV
•
• Adjust the TV settings for you
• Perform a factory reset your TV
• Install recommended firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is really pretty simple
1. Call Samsung Contact
Centre and ask for
remote support.
Password Change
Screen Menu > System > Change PIN
Change the TV's password.
Change PIN
1. Run
(France: "1-1-1-1"):
2. Enter a new password and then enter it again to confirm it. The password change is complete.
✎
If you forget the PIN code, press the buttons in the following sequence which resets the PIN to "0-0-0-0":
(France: "1-1-1-1"):
✎ For Standard Remote Control: In Standby mode:
✎ For Smart Touch Control: When the TV turns on:
→ Volume up → RETURN.
RETURN
[UF6470-XN]BN68-04779C-05L04.indb 17
2. Open the menu on your
TV and go to the Support
section.
and then enter the current password in the password field. The default password is 0000.
English - 17
3. Select Remote
Management and
Provide the Pin# to the
agent.
→ 8 → 2 → 4 →
MUTE POWER
→ Volume up →
MUTE RETURN
4. The agent will then
access your TV. That's
it!
(on).
→ Volume down →
2013-11-14 4:06:53