en
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault
Temperature differs
greatly from the set
value.
Bottom of
the refrigerator
compartment is wet.
The temperature in
the refrigerator
compartment is too
cold.
The refrigerating unit
is switching on more
frequently and for
longer.
Appliance has no
refrigeration capacity.
The light does not
work.
The display does not
illuminate.
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Possible cause
The condensation
channel or drainage
hole are blocked.
Temperature has been
set too low.
Appliance opened
frequently.
The ventilation
openings have been
covered.
Appliance has been
switched off.
Power failure.
The fuse has been
switched off.
The mains plug has
not been inserted
properly.
Remedial action
In some cases it is adequate
to switch off the appliance
for 5 minutes.
If the temperature is too high wait
a few hours and check whether
the temperature has approached
the set value.
If the temperature is too low check
the temperature again the next day.
Clean the condensation channel
and the drainage hole. See chapter
Cleaning the appliance. Fig. 9
Increase the temperature.
Do not open the appliance
unnecessarily.
Remove obstacles.
Press the On/Off button.
Check whether the power is on.
Check the fuse.
Check whether the mains plug is
secure.