After-Sales Service - NEFF KA19-Serie Gebrauchs- Und Montageanleitung

en
Problem
Ice-maker not making any ice.
Ice forms in the feeder hose to
the ice-maker.
Water runs out of the
appliance.
No water comes out of the
water dispenser.

After-sales Service

You can find your local After-sales Service centre in the
phone book or the After-sales Service directory. Please
quote the product number (E no.) and production
number (FD no.) of your appliance.
You will find this information on the rating plate.
Please help us to avoid unnecessary journeys by
quoting the appliance and production number. By
doing so, you will save any associated additional
charges.
58
Possible cause
Ice-maker is switched off.
Appliance not being supplied with
water.
Kinks in the water supply hose.
Low water pressure.
Freezer compartment temperature
too high.
Ice-cube container not inserted
properly.
Incorrect isolating valve fitted.
Low water pressure.
Isolating valve not fully open.
Water connecting hose is leaking.
Incorrect isolating valve fitted.
The return stop valve has been
installed incorrectly
Sieve is clogged.
Remedy
Switch on the ice-maker.
Contact your installer or water company.
Turn off the water supply at the isolating
valve. Straighten out any kinks or have hose
replaced if necessary.
The appliance should only be connected to
a water supply with the specified pressure
(see section headed Connecting the
appliance, subheading Water connection).
Set a slightly colder temperature for the
freezer compartment.
Check the position, re-insert if necessary.
Unsuitable valves can reduce the water
pressure and cause damage to the
appliance.
Turn off the water supply at the isolating
valve. Straighten out any kinks or have hose
replaced if necessary.
Fully open isolating valve.
Have hose replaced with a genuine
replacement hose from the manufacturer.
Unsuitable valves can reduce the water
pressure and cause damage to the
appliance.
Check the flow direction, Arrows on the
return stop valve indicate the flow direction.
Turn off the water supply at the isolating
valve. Remove and clean the sieve.
Booking a repair call-out and advice on
faults
The After-sales Service contact details for all countries
are listed in the attached After-sales Service directory.
GB 0344 892 8969
IE 01450 2655
Calls charged at local or
mobile rate.
0.03 € per minute at peak.
Off peak 0.0088 € per
minute.