OTHERS
TROUBLESHOOTING
Here are some tips for solving common problems that may be encountered. Some defects with discs or lack of experience in
performing operations may result in errors being displayed or in problems which seem breakdowns. Simple mistakes or
misconceptions can be corrected or cleared away by using the following table which has been provided for troubleshooting of the
system administrator.
If you still find it impossible to correct a problem or if an error message refuses to go away even after consulting the list below and
taking the recommended action, contact your service representative or the dealer from which you purchased the product for
assistance.
Also consult the section "TO AVOID PROBLEMS" on p.12.
Description of problem
Buzzer sounds when access door is
open and you insert a magazine.
Buzzer sounds when you insert a
hyper magazine.
Buzzer sounds when power is first
turned on and initialization begins.
Buzzer sounds and system refuses
to enter system administrator mode
when you press the FUNCTION key.
Unable to enter Mailslot or Door
submode even though it is possible
to enter Inquiry or Config submode.
In Mailslot submode; Swap or Add,
tray opens again soon after it was
closed.
In Mailslot submode; Remove, tray
opens again soon after it was
closed.
As the discs in drives are not
returned even after the power is
turned off and back on, it is
impossible to open access doors in
Door submode.
Access door refuses to open after
trying to open it in Door submode.
Access door selection screen fails to
appear when trying to open access
door in Door submode.
44
<DRC1184>
En
Message display
M**
One or more discs has not been
Disc Not Correct
properly placed in the slots of
that magazine.
Hyper magazine
One or more discs has not been
Disc Not Correct
properly placed in the slots of
that hyper magazine.
¶ Some foreign object has been
E83
Disc Not Correct
detected within the changer.
¶ Some discs are protruding
from their magazines.
The key switch is set to the
locked position.
¶ The robotics were busy at the
time you pressed a key.
¶ Switchover to these
maintenance submodes has
been prohibited from the host
computer.
Place a new disc
Mailslot was closed without
& Press ENT-key
placing a disc on the tray.
Remove the disc
Mailslot was closed without
& Press ENT-key
removing the disc from the tray.
The hot start function has been
turned on.
The access door is blocked and
is unable to open.
Host must return
There are some discs remaining
every disc first
in drives.
Possible cause
Remove the magazine and check to see
if any discs are protruding.
Remove the hyper magazine and check
to see if any discs are protruding.
Open the access door and check to see
if there is anything seems to be blocking
the optical sensor. If you find it then
remove it. Buzzer may stop.
Use the lock release key to turn the key
switch to UNLOCK position.
¶ Try again after making sure the
ROBOTICS BUSY indicator is off.
¶ Check to see if those operations has
been prohibited from the host
computer.
Press the ESC key to halt the swap disc
or add disc operation.
Remove the disc from the tray.
Turn hot start function off and turn the
power off and then back on. When the
discs have been returned, re-enter Door
submode and open the access door.
Remove whatever is blocking the
access door and try to open the access
door again.
Return to user mode, issue REZERO
command from the host computer
requesting that all discs be returned,
and try to perform the operation again
after all discs have been returned.
Recommended action