Troubleshooting - Medion MD19601 Bedienungsanleitung

11. Troubleshooting

If the appliance stops working properly, please refer to the troubleshooting table
shown below to see if you can resolve the problem yourself.
Never attempt to repair the appliance yourself. If a repair is necessary, please con-
tact our Service Centre or a suitable authorised repair workshop.
Problem
The appliance cannot be
switched on.
The operating light flash-
es red quickly after the ap-
pliance has been switched
on.
The operating light lights
up red permanently.
The robot vacuum cleaner
does not move.
The operating light flashes
red slowly.
Sensor fault
The operating light flashes
red slowly. The appliance is
blocked.
The operating light lights
up red. The brushes do not
move.
Vacuuming/mopping pro-
cess no longer functions
properly.
19601 ML DirectSales ML Content 5006 4564 RC1.indb 223 19601 ML DirectSales ML Content 5006 4564 RC1.indb 223
Possible cause
The battery block is
flat.
The battery block is
flat.
Wheels are blocked.
The robot vacuum
cleaner is on a dark
floor.
The sensor is ob-
scured.
Robot vacuum cleaner
is stuck.
Blocked by dirt.
The water container is
empty.
The cleaning cloth is
too dirty.
Solution
 Leave the battery
block to charge fully
for approx. 4.5 hours.
 Leave the battery
block to charge fully
for approx. 4.5 hours.
 Clear all faults.
 Remedy the fault on
the wheels.
 Move the robot vac-
uum cleaner to a
brighter place.
 Clean the sensor.
 Move the robot vac-
uum cleaner to a dif-
ferent place.
 Remove the brush-
es, clean them thor-
oughly and then re-
attach.
 Fill the water tank.
 Replace/clean the
cleaning cloth.
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