Samsung UE49K5100 Handbuch Seite 14

There is no picture/video.
Check cable connections (remove and reconnect all cables connected to the TV and external devices).
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Set your external device's (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input.
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For example, if an external device's output is HDMI, it should be connected to an HDMI input on the TV.
Make sure your connected devices are powered on.
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Be sure to select the TV's correct source by pressing the SOURCE button on the remote control.
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Reboot the connected device by reconnecting the device's power cable.
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Aerial (Air/Cable) Connection (Cable: depending on the country)
The TV is not receiving all channels.
Make sure the Aerial cable is connected securely.
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Please try Setup (Initial setup) to add available channels to the channel list. Go to MENU - System - Setup (Initial setup)
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and wait for all available channels to be stored.
Verify the Aerial is positioned correctly.
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The picture is distorted: macro block, small block, dots, pixelization error.
Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and action
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movies.
A low signal can cause picture distortion. This is not a TV issue.
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Others
The picture will not display in full screen.
HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.
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Black bars on the top and bottom will appear during movies that have aspect ratios different from your TV.
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Adjust the picture size options on your external device or TV to full screen.
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The remote control does not work.
- Replace the remote control batteries with the poles (+/–) in the right direction.
- Clean the sensor's transmission window on the remote.
- Try pointing the remote directly at the TV from 5~6 feet away.
The cable/set top box remote control doesn't turn the TV on or off, or adjust the volume.
Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for the
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SAMSUNG TV code.
A "Mode Not Supported" message appears.
Check the supported resolution of the TV, and adjust the external device's output resolution accordingly.
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There is a plastic smell from the TV.
This smell is normal and will dissipate over time.
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UK5100B_XN_BN68-07346V-02_L04.indb 14
English - 14
2016-07-11 오후 1:07:42