Troubleshooting
Before calling for service, please check through this section.
Problem
During or after cooking
Your flour gluten quality is poor, or you have not used strong bread flour. (Gluten quality can vary depending on
temperature, humidity, how the flour is stored, and the season of harvest.)
➝ Try another type, brand or another batch of flour.
The dough becomes too firm as you haven't used enough liquid.
➝ Strong bread flour with higher protein content absorbs more water than others, try adding an extra 10 – 20 mL.
You are not using the right type of dry yeast.
My bread does not rise well.
➝ Use a dry yeast from a sachet, which has instant dry yeast written on it.
This type does not require pre - fermentation.
The top of my bread is uneven.
You are not using enough dry yeast, or your dry yeast is old.
➝ Use the measuring spoon provided. Check the dry yeast's expiry date. (Keep dry yeast in refrigerator)
The dry yeast has pressed liquid before kneading.
➝ Check that you have put the ingredients in the correct order according to the recipe. (P. GB11)
You have used too much salt, or not enough sugar.
➝ Check the recipe and measure out the correct amounts using the measuring spoon provided.
➝ Check that salt and sugar are not included in other ingredients.
You did not use dry yeast.
➝ Place the correct amount of dry yeast into the bread pan.
My bread has not risen at all.
You are not using enough dry yeast, or your dry yeast is old.
➝ Use the measuring spoon provided. Check the dry yeast's expiry date. (Keep dry yeast in refrigerator)
My bread is pale and sticky.
There has been a power failure, or the machine has been stopped during breadmaking.
* The machine switches off if it is stopped for more than 10 minutes.
➝ Remove the bread from the bread pan and start again with new ingredients.
My bread is sticky and slices
It was too hot when you sliced it.
unevenly.
➝ Allow your bread to cool on rack before slicing to release the steam.
You have used too much dry yeast / water.
➝ Check the recipe and measure out the correct amount using the measuring spoon (dry yeast) / measuring cup
(water) provided.
My bread has risen too much.
➝ Check that excess water amount is not included in other ingredients.
You have used too much flour.
➝ Carefully weigh the flour using scales.
You have used too much dry yeast.
➝ Check the recipe and measure out the correct amount using the measuring spoon provided.
My bread is full of air holes.
[Soft Bread]
You have used too much liquid.
➝ Some types of flour absorb more water than others, try using 10 – 20 mL less water.
The quality of your flour isn't very good.
➝ Try using a different brand of flour.
My bread seems to have
[Soft Bread]
collapsed after rising.
You have used too much liquid.
➝ Try using 10 – 20 mL less water.
[Soft Bread]
The crust creases and goes soft
The steam remaining in the bread after baking can pass into the crust and soften it slightly.
on cooling.
➝ To reduce the amount of steam, try using 10 – 20 mL less water.
You have left the bread in the bread pan for too long after baking.
The sides of my bread have
➝ Remove the bread promptly after baking.
collapsed and the bottom is
There has been a power failure, or the machine has been stopped during breadmaking.
damp.
* The machine switches off if it is stopped for more than 10 minutes.
To make your bread more crispy, you could bake it in the oven at 200 °C / 392 °F or gas mark 6 for an extra
How can I keep my crust crispy?
5 minutes – 10 minutes.
There is excess oil on the
Did you add butter within 5 minutes of the beep?
bottom of brioche.
➝ Do not put butter when display show remaining time until ready. (Step 8 of P. GB14)
The crust is oily.
Butter flavour might be weak, but it can bake.
My bread has big holes.
GB18
SD-ZP2000 EN_EU_OI3.indd 18-19
Cause and Action
Problem
During or after cooking
Try following things:
➝ It might be baked better if dry yeast is decreased a little when using menu 12. (If adding dry yeast separately)
My brioche did not turn out well
➝ Follow the recipe on the bread mix, but the bread mix should be between 350 – 500 g.
when using bread mix.
➝ Place the dry yeast first, follow by dry ingredients, butter, then water into the bread pan.
For additional ingredients, add them later. (P. GB14)
➝ The completion is different according to recipe on the bread mix.
You haven't put the kneading blade in the bread pan.
➝ Make sure the kneading blade is in the bread pan before you put in the ingredients.
Why has my bread not mixed
There has been a power failure, or the machine has been stopped during breadmaking.
properly?
➝ The machine switches off if it is stopped for more than 10 minutes. You might be able to start the bread again,
though this might give poor results if kneading had already begun.
Additional ingredients are not
Did you add additional ingredients into the bread pan while
mixed properly.
➝ Additional ingredients must be put into the bread pan during
Did you add additional ingredients within 5 minutes of the beep?
Additional ingredients are not
➝ Additional ingredients must be added while
mixed properly in Brioche.
Some of the bread mix dough is harder to mixed additional ingredients in or to flick out some of them.
➝ Decrease the additional ingredients into half.
The dough menu was selected.
➝ The dough menu does not include a baking process.
There has been a power failure, or the machine has been stopped during breadmaking.
➝ The machine switches off if it is stopped for more than 10 minutes. You can try baking the dough in your oven if
it has risen and proved.
There is not enough water and the motor protection device has been activated.
This only happens when the machine is overloaded and excessive force is applied to the motor.
My bread has not been baked.
➝ Visit place of purchase for a service consultation. Next time, check the recipe and measure out the correct
amount using the measuring cup provided.
You have forgotten to attach the kneading blade.
➝ Make sure you attach the kneading blade first. (P. GB11)
The kneading mounting shaft in the bread pan is stiff and does not rotate.
➝ If the kneading mounting shaft does not rotate when the kneading blade is attached, you will need to replace
the kneading mounting shaft unit. (Consult the place of purchase or Panasonic service centre.)
There is excess flour around
You have used too much flour, or you are not using enough liquid.
the bottom and sides of my
➝ Check the recipe and measure out the correct amount using scales for the flour or the measuring cup
bread.
provided for liquids.
If bread sticks to bread pan and is difficult to be taken out, leave the bread pan for 5 minutes – 10 minutes to cool.
The bread does not come out.
Turn the bread pan upside down using oven gloves (see P. GB12). Tap holding both hands onto a clear cooking
surface covered with kitchen towel until the bread comes out.
The dough is a little stiff.
The kneading blade stays in the
➝ Allow the bread to cool completely before removing the kneading blade carefully.
bread when I remove it from the
Some types of flour absorb more water than others, so try adding an extra 10 – 20 mL of water next time.
bread pan.
Crust has built up underneath the kneading blade.
➝ Wash the kneading blade and kneading mounting shaft after each use.
Too much fruit or sugar has been used.
The jam has boiled over.
➝ Only use the amounts of fruit and sugar specified in the recipes on P. GB16.
The fruit was under or over ripe.
Sugar was decreased too much.
Jam is too runny and not firmly
Cooking time was insufficient.
set.
Fruit with a low pectin content was used.
➝ Leave the jam to cool completely. The jam will continue to set as it cools.
➝ Use the runny jam as a sauce for desserts.
Cause and Action
is flashing?
is flashing on the display.
is flashing in the display.
16/7/2018 17:47:38
GB19