Removing the rechargeable battery
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Troubleshooting
Troubleshooting
Problem
The robot does not start
cleaning when I press the
start/stop button or press
'Start cleaning' in the app.
Warning: Only remove the rechargeable battery when you discard
the appliance. Make sure the battery is completely empty when
you remove it.
To remove the rechargeable battery, follow the instructions below. You can
also take the robot to a Philips service center to have the rechargeable
battery removed. Contact the Philips Consumer Care Center in your country
for the address of a service center near you.
1 Start the robot from a place somewhere in the room and not from the
docking station.
2 Let the robot run until the rechargeable battery is empty to make sure
that the rechargeable battery is completely discharged before you
remove it and dispose of it.
3 Undo the screws of the battery compartment lid and remove the lid.
4 Lift out the rechargeable battery and disconnect it.
5 Take the robot and the rechargeable battery to a collection point for
electrical and electronic waste.
This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Possible cause
The rechargeable battery is
empty.
Solution
Charge the rechargeable battery (see
chapter 'Preparing for use').
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