Problem
The food takes longer than
usual to heat up
The turntable makes a
scraping or grinding noise
After sales service
E number and FD number
60
Possible cause
The microwave setting
selected was too low
A greater amount than
usual was placed in the
microwave
The food was colder than
usual
Dirt or foreign body is
present in the turntable
drive area
Repairs may only be carried out by fully trained
after sales service technicians. Improper repairs
may cause serious injury to the user.
Our after sales service is there for you in the event that
your appliance needs to be repaired. You will find the
address and telephone number of your nearest
after sales service centre in the phone book. The
after sales service centres listed will also be happy to
advise you of a service point in your local area.
When contacting the after sales service, always
specify the product number (E no.) and the production
number (FD no. ) of your appliance. You will see the
rating plate containing these numbers on the
right hand side when you open the oven door. Make a
note of these numbers in the space below to save
time in the event of your appliance malfunctioning.
E no.
After sales service %
Comments/remedy
Select a higher setting.
Double the amount almost double the
cooking time.
Stir or turn the food during cooking.
Clean the support and the recess.
FD no.