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AXIS P5514-E PTZ Network Camera User Manual...
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This manual is intended for administrators and users of • Low Voltage (LVD) Directive 2014/35/EU. See Safety on page 2 . AXIS P5514-E PTZ Dome Network Camera, and is applicable to firmware • Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
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Warranty information Battery The Axis product uses a 3.0 V CR2032 lithium battery as the power For information about Axis’ product warranty and thereto related supply for its internal real-time clock (RTC). Under normal conditions information, go to www.axis.com/warranty/ this battery will last for a minimum of five years.
AXIS P5514-E PTZ Network Camera Safety information Safety information Hazard levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
AXIS P5514-E PTZ Network Camera Hardware overview Hardware overview For specifications of the hardware components, see Technical specifications on page 59. NOTICE TICE TICE Make sure the dome is attached in operation mode, otherwise focus may be affected. Do not point the camera lens toward the sun or other high-intensity radiation sources as this could cause damage to the camera.
If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...
Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
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2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 12 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
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AXIS P5514-E PTZ Network Camera How to access the product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls on page 27.
Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.
• The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...
Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.
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A low GOP-length value increases the video quality but requires more bandwidth. About H.264 profiles The Axis product supports the following H.264 profile(s): • Baseline: Use the Baseline profile if the client does not support CABAC entropy coding.
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Image details that are important for forensic video analysis, for example faces and license plates, are preserved with enough number of bits. Axis’ Zipstream Technology for H.264 conforms to the H.264 standard and is compatible with third-party clients and VMS solutions that decode H.264 video.
To change this setting go to Setup > Video > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light...
AXIS P5514-E PTZ Network Camera Video Wide Dynamic Range Wide Dynamic Range can improve the exposure when there is a considerable contrast between light and dark areas in the image. Enable WDR in intense backlight conditions. Disable WDR in low light conditions for optimal exposure.
AXIS P5514-E PTZ Network Camera Video Medium 16 pixels 28 pixels Large 21 pixels 36 pixels It is also possible to display text when an action rule is triggered, see How to include overlay text in an action rule on page 20.
An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.
Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
AXIS P5514-E PTZ Network Camera Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page.
AXIS P5514-E PTZ Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) About preset positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...
AXIS P5514-E PTZ Network Camera PTZ (Pan Tilt Zoom) Gatekeeper The Advanced Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will steer the camera to a selected preset position. Using a zoomed-in preset position can make it possible to, for example, read a license plate or identify a person.
Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.
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360 degrees, even though there is a mechanical stop at ±180 degrees. When Enable movement prediction is selected, the Axis product will attempt to predict the new position in the pan movement, after compensating for the slight delay while the camera changes direction after an auto-flip. This is useful for tracking moving objects or persons when using the joystick or emulated joystick mode.
60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 34). The event will immediately be placed first in the queue except when an administrator is in control.
Motion Detection Parameters on page 30. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 34.
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AXIS P5514-E PTZ Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window.
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AXIS P5514-E PTZ Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window, and select a low object size. • To avoid triggering on small objects, select a high object size.
Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
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AXIS P5514-E PTZ Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to factory default settings on page 54.
Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
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Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.
AXIS P5514-E PTZ Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Overlay Text – Display an overlay text. See How to include overlay text in an action rule on page 20.
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Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 44.
AXIS P5514-E PTZ Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours. Use one of the predefined schedules or create a new schedule as described below.
Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.
Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 50. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.
IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
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4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.
Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.
IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
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5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
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Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
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System Options Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product.
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Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
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System Options The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.
The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.
System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.
System Options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
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Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the...
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AXIS P5514-E PTZ Network Camera Troubleshooting Poor rendering of H.264 Ensure that your graphics card is using the latest driver. The latest drivers can usually be images downloaded from the manufacturer’s website. Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more Color saturation is different in H.264 and Motion JPEG...
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AXIS P5514-E PTZ Network Camera Troubleshooting Text overlay about PTZ errors Text overlay about PTZ errors In case the pan/tilt drive components or the camera components experience a problem that cannot automatically be corrected, this text overlay will appear and the PTZ Status in System Options >...
Resetting the product to factory default settings. See page 54. • Connecting to an AXIS Video Hosting System service. See page 46. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...
Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.