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Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice, even if the appliance is still under
guarantee!
Fault
Possible cause
Interior light does
The bulb is defective.
not function.
Light switch is sticking.
Fig. q/A
Temperature display
Appliance door opened
lamp flashes Fig. 2/3.
frequently.
(The freezer
A lot of food was placed
compartment is too
in the freezer.
warm)
The ventilation openings
have been covered.
The frozen food is frozen
solid.
There is a thick layer
of frost in the freezer
compartment.
Floor of the refrigerator
The condensation outlet
is blocked. Fig. 3
compartment is wet.
Remedial action
Change the bulb Fig. q/B.
1. Pull out the mains plug or disconnect
the fuse.
2. Remove bulb cover towards the rear.
3. Change the bulb.
(replacement bulb max. 25 W,
220 240 V a.c., E14 lampholder)
Check whether it can be moved.
Do not open the door unnecessarily.
Remove obstacles.
Loosen frozen food with a blunt object.
Do not use a knife or pointed object.
You could damage the refrigerant tubing
or the plastic surface.
Defrosting the freezer compartment (see
Defrosting). Always ensure that the freezer
compartment door is closed properly.
Clean the condensation channel and
the outlet (see Cleaning the appliance)
en
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