Blackmagic Design HDLink Pro 3D Installations- Und Bedienungsanleitung Seite 22

HDLink will output video at its native frame rate and ignore the preferred timing information
supplied by the monitor's EDID chip. This will usually overcome the problem and allow HDLink
to successfully output video on uncooperative monitors.
Why can't I see DVI or HDMI video on the DisplayPort output of my HDLink Pro 3D?
HDLink Pro 3D supports DVI and HDMI displays via third party DisplayPort adapters and cables.
While testing HDLink Pro 3D, we have found some DisplayPort to DVI/HDMI adapters and
cables work perfectly but others show no video.
If you have verified your DVI or HDMI monitor is working fine, but you cannot see video when
connected to HDLink Pro 3D, we would recommend trying a different brand of DisplayPort
adapter or cable. We have found the MonoPrice brand of DisplayPort adapters to be reliable
during our testing. The models we have used are:
‚ DisplayPort male to HDMI female adapter, product ID 4826
‚ DisplayPort male to DVI female adapter, product ID 4827
Why does my HDLink Pro 3D output show lots of green color with 3D Stereoscopic video?
If you are working with 3D Stereoscopic video, and your left and right eye cameras are out of
sync, you will often see half of your video image replaced with green color. This green image
will appear on both the monitor attached to the DisplayPort output of your HDLink and also to
the 3D Muxed Video on the loop-through SDI output.
The first three images, on the left of this page, show how this problem will present itself
depending upon which 3D stereoscopic output format has been chosen in the HDLink Utility.
The last image shows the correct image with no unexpected green color.
This problem is easily overcome by attaching a sync generator, to both cameras, such as the
Mini Converter Sync Generator or OpenGear Sync Generator from Blackmagic Design. The
sync generator should support high definition tri-sync signals.
Why does my HDLink Pro 3D output show lots of green color with traditional non-3D video?
Unless you are working with 3D Stereoscopic video, make sure that the setting "3D
Stereoscopic" is disabled.
If "3D Stereoscopic" is accidentally enabled, you will often see half of your video image
replaced with green color when working with traditional non-3D video. This green image will
appear on both the monitor attached to the DisplayPort output of your HDLink and also to the
3D Muxed Video on the loop-through SDI output.
The first three images on the next page show how this problem will present itself depending
upon which 3D stereoscopic output format has been chosen. The last image shows the correct
image with no unexpected green color.
This problem is easily overcome as follows. Open the HDLink Utility, click on the 3D tab and
disable the option named "3D Stereoscopic".
Troubleshooting 22