Descaling
Limescale deposits lead to losses of energy and impair the service life of the
device. It shuts off prematurely if the limescale layer is too thick. It can then only
be removed with great difficulty. Therefore descale regularly.
We recommend using Cromargol®. This is highly effective and non-abrasive.
▪ Prior to descaling, unplug the device and allow it to cool. Remove the strainer
and place on the base of the kettle.
▪ Replace the strainer after descaling has finished.
▪ Fill with one portion (100 ml) of Cromargol® and leave the device until
the limescale layer on the bottom is removed. Then fill the device with cold
tap water to cover the limescale ring on the wall and allow to stand for 15
minutes.
▪ Then pour out and thoroughly rinse with cold tap water.
▪ Dose and use other descaling agents according to the manufacturer's instruc-
tions.
Do not heat the solution during descaling.
Attention: there is no claim under warranty for damages caused by not observing
the descaling instructions.
Causes for malfunctions
▪ If the pouring behaviour worsens/diminishes:
check the strainer and descale/clean the strainer if necessary
▪ Device switches off before boiling:
Bottom of the pot is too strongly calcified, it is not filled with enough water
▪ Device does not switch off:
Lid is not closed
▪ Device will not switch on:
The device has not sufficiently cooled down following operation with no or
too little water.
If it is not possible to fix this problem, submit the device for repair.
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