Warranty conditions
The warranty duration starts on the date of purchase. Please keep the original receipt in a
safe place. The receipt is needed as a proof of purchase. If a defect occurs in the alarm
clock within 3 years, the alarm clock will be repaired or replaced (according to our
choice) free of charge. This warranty requires that, within the 3 year warranty period, the
alarm clock and the receipt can be made available to us along with a short written
description of the defect and when it occured. If the defect is covered by the warranty,
you will receive the repaired alarm clock or a new alarm clock. Repair or replacement
does not cause the warranty period to restart.
Warranty period and defects liability
The warranty period is not increased by the defect liability. This also applies to repaired
or replaced parts. If defects are noticed at the time of purchase they must be reported
immediately upon unpacking the item. Paid repair may be available after the end of the
warranty period.
Scope of the warranty
The alarm clock was manufactured according to strict quality guidelines and was
carefully inspected before delivery. The warranty does not include parts that experience
normal wear and tear and can thus be seen as wear parts or fragile parts that are
damaged. Examples include Switches, Batteries or parts made of glass.
This warranty becomes void if the alarm clock is damaged, is not used in the
recommended way or is improperly repaired.
For proper use of the alarm clock all instructions in this manual must be adhered to
exactly. Use of the alarm clock in a way that is discouraged in the manual must be
avoided.
The alarm clock not intended for commercial use. Abusive or improper use, excessive
force and changes that are made by non-authorized repair centers will void the
warranty.
Warranty claim procedure
To ensure that your call is processed in a fast and efficient manner please note the
following directions:
Have your receipt (as proof of purchase) and the article number (306904) handy.
The article number can be found on the type label, an engraving, the front page of the
manual (bottom left) or a sticker on the back side or bottom side of the case.
In case defects occur, please first contact the service center (see below) by phone or
email.
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