Q: Why can't my operating system (OS) detect the hard drivers removed immediately when
I pull them from the SOHOTANK ST5610?
A: Because the Oxford 924DSB chipset is used in the ST5610, it doesn't support Hot-Swap
function. So you have to remove the hard drivers from the Device Manager of OS first,
and then pull them from the ST5610.This action makes sure your OS to keep in the
normal status. Similarly if you insert the hard drivers into the ST5610, but OS can't detect
them immediately. Please take advantage of Hardware-Scan of the Device Manager. If
they aren't detected by it, please restart the ST5610 and computer.
Frequently Asked Questions
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