Warranty Of The Hoyer Handel Gmbh; Warranty Conditions; Warranty Period And Statutory Claims For Defects; Warranty Coverage - Silvercrest SHTP 2100 A1 Bedienungsanleitung

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11. Warranty of the
HOYER Handel GmbH
Dear Customer,
your device is provided with a 5 year war-
ranty starting with the purchase date. In the
event of product defects, you are entitled to
statutory rights against the vendor. These
statutory rights are not restricted by our war-
ranty presented in the following.

Warranty conditions

The warranty period starts with the purchase
date. Please keep the original purchase re-
ceipt in a safe place. This document is re-
quired to verify the purchase.
If within five years from the purchase date of
this product a material or factory defect oc-
curs, the product will be repaired or re-
placed by us – at our discretion – free of
charge to you. This warranty implies that
within the period of five years the defective
device and the purchase receipt are present-
ed, including a brief written description of
the defect and the time it occurred.
If the defect is covered by our warranty, the
repaired or a new product will be returned
to you. No new warranty period starts with
a repair or replacement of the product.
Warranty period and statutory
claims for defects
The warranty period is not extended when
the warranty has been claimed. This also ap-
plies to replaced and repaired parts. Any
damages and defects already existing at the
time of purchase must be reported immedi-
ately upon unpacking. Repairs arising after
the expiration of the warranty period are
subject to a charge.

Warranty coverage

The device was produced carefully according
to strict quality guidelines and tested diligent-
ly prior to delivery.
The warranty applies to material or factory
defects. This warranty does not include cos-
metic defects or product parts that are subject
to standard wear and therefore can be con-
sidered wear parts; the same applies to dam-
ages at fragile parts, e.g. switches,
rechargeable batteries or parts made of
glass.
This warranty expires if the product is dam-
aged, not used as intended or not serviced.
For the proper operation of the product, all in-
structions listed in the operating instructions
must be observed carefully. Any form of use
and handling that is advised against in the
operating instructions or warned against
must always be avoided.
The product is only intended for private and
not for commercial use. In the case of incor-
rect and improper treatment, use of force and
interventions not performed by our author-
ised Service Centre, the warranty shall cease.
Handling in case of a warranty
claim
In order to ensure prompt processing of your
matter, please observe the following notes:
• Please keep the article number
IAN: 270758 and the purchase receipt
as a purchase verification for all inquiries.
• If faulty operation or other defects occur,
first contact the Service Centre listed in
the following by telephone or email.
• Then, you are able to send a product re-
ported as defective free of charge to the
service address specified to you, includ-
ing the purchase receipt and the infor-
mation on the defect and when it
occurred.
Please visit www.lidl-service.com to
download this and many other
manuals, product videos and soft-
ware.
39
GB