Years Warranty - Shark VARIAL Benutzerhandbuch

5 YEARS WARRANTY

You have recently purchased a SHARK helmet for your safety
and pleasure. It has been designed with the greatest care to
satisfy your every requirement. For your safety, and that of
your passenger, you must respect all the rules of prudence
when using your two-wheeled vehicle. The SHARK 5-YEARS
warranty guarantees the initial purchaser that any possible
manufacturing fault or material defect will be covered by the
SHARK warranty.
LIMITATIONS
If during the warranty period (5 years as from the date of
purchase), a problem covered by the warranty were to arise,
SHARK, through the intermediary of its sales network, under-
takes to repair or replace any defective components, up to a
maximum limit which is the purchase value of the helmet.
Any labour costs are normally paid by the SHARK network,
but are submitted for approval prior to the work being car-
ried out. If the repair requires components to be dispatched
incurring transportation costs, the SHARK network shall cover
these costs up to a limit which is the cost of transport by the
national postal service at the normal rate.
EXCLUSIONS
This warranty only covers problems related to materials or
manufacturing. SHARK cannot be held liable with regard to
the product in the following cases :
Any damage following
1) a fall or accident
2) a technical modification made by the user or a third party
(glue, adhesives, paint, screws, etc.)
3) use of or contact with: harmful chemical products (inclu-
ding methylated spirits on the visor treatments), or an intense
heat source
4) incorrect use: abnormal conditions (e.g. underwater), lack
of maintenance or care
5) ageing due to normal wear of the inner fabrics or foams,
the appearance of the external parts, or the visor (scratches,
marks, etc.)
6) abnormal and prolonged exposure to ultra-violet light, in
particular for the decorative colours. In addition, SHARK can-
not consider subjective considerations related to use of the
helmet as defects covered by the warranty : problems with
comfort, size, noise or whistling, aerodynamics, etc.
5 YEARS WARRANTY
SHARK cannot be held liable for the temporary non-availa-
bility of the helmet while it is being enhanced to satisfy the
needs of its owner. In all cases, the maximum warranty period
is 5 years. Replacement of a component during this period
does not prolong this period.
PROCEDURE
when the helmet is sold go to our website www.shark-
helmets.com in order to activate your warranty.
All warranty claims must be made to the SHARK dealer that
sold the helmet.
For a warranty claim to be considered, the purchaser must
notify the dealer of the problem that has arisen, and return
the helmet that is the subject of the claim, together with the
warranty card filled out when the helmet was purchased. This
warranty does not affect in any way the statutory rights of the
purchaser as stipulated by directive 1999/44CE.
The effects of this specific and limited warranty shall
come to an end after a period of 5 years as from the
date of purchase. After this period, if you continue to
use a helmet regularly, we recommend that to bene-
fit from optimum protection and comfort you should
replace your helmet. This is because certain external
factors - general wear, certain impacts - could be prejudicial
to the safety characteristics of this essential piece of protec-
tive equipment.
Limit SHARK reserves the right to carry out work within the
terms of the warranty using replacement parts from the most
recent version compatible with the model concerned, and is
unable to guarantee perfect harmonisation of the paint or
decorative elements associated with specific production runs
and/or limited editions. In addition, the natural deterioration of
colours over a period of time can cause mismatching in the
adaptation of colours of spare parts.
If SHARK is unable to carry out the repair for technical reasons
or because a component is not available, SHARK undertakes
to make the customer an advantageous offer, taking account
of the age of the helmet, consisting in either an identical new
helmet or an equivalent model manufactured at the time of
the repair, if the original model is no longer available.
This warranty is only valid for european continent.
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