EN
Troubleshooting
Symptom
The vector data does not
update every few seconds.
When one of the pedals is
pushed, the vector display
of the other pedal becomes
inconsistent.
There is a deviation of several
watts when compared to the
power values from a different
brand of power meter.
The cadence does not appear
on the Cyclocomputer when
rotating the cranks slowly.
The display remains on the
Cyclocomputer even when the
bike is stopped and the cranks
are stopped.
The display does not appear on
the Cyclocomputer immediately
after I start pedaling.
Occasionally, only the left/
right power value is displayed,
without vector data on the
Cyclocomputer and/or Cyclo-
Sphere.
The initial display of the left
and right sensors are different
on the Cyclocomputer.
The display does not update
every second when rotating
the cranks slowly.
The display of the length of the
vectors is not consistent.
The efficiency value falls if I
pedal on the outside of the
pedals.
30
Cause
The sensor and Cyclocomputer
pairings are not stable.
This is according to the
specifications.
This is according to the
specifications.
This is according to the
specifications.
This is according to the
specifications.
This is according to the
specifications.
This is according to the
specifications.
This is according to the
specifications.
This is according to the
specifications.
This is according to the
specifications.
This is according to the
specifications.
User
The sensor information may not be received correctly, depending on the
radio wave environment. Confirm it in a location that has a good radio wave
environment.
A vector may be displayed based on the pedal's weight and centrifugal force.
Certain measurement methods and/or use conditions may generate deviation
with another brand of power meter.
It is not possible to measure the cadence if cranks are rotating very slowly.
Information may be displayed for 2 to 3 seconds after stopping.
When you start pedaling, the crank needs to rotate to detect the magnet more
than two times. After that, a packet of data is sent for every rotation of the crank
when the crank is pointing directly up (12 o'clock). Also, a maximum of a 2
second delay may occur from when data is sent to the Cyclocomputer to when
it is displayed.
The product uses three ANT transmissions to send power values and vector
data. The first transmission sends the power value, while the second and third
transmissions send vector data. The Cyclocomputer refreshes information
every second. If data for all three transmissions is available both the power
value and vector data are displayed, but transmission timing may result in only
the power value being displayed. This is because the product is designed to
display and record information as quickly as possible, even if only a power
value is available. When pedaling starts out after a stop at a traffic light or
after the crank is paused while riding, only the power value may be displayed
due to poor wireless LAN connection conditions. Depending on the crank start
position when pedaling is started, display of either the left or right pedal may be
delayed.
The left and right displays may be 1 to 2 seconds out of sync depending on the
angle when pedaling starts.
If the cranks are rotating at less than 60 rpm the update will not happen every
second because data is sent for each rotation.
The reference for the maximum length of the vector is the largest force applied
in one rotation. The vector display may not be consistent if the force is small.
Pedaling with your weight on the inside or outside of the pedal reduces the
accuracy of the measurement of the force in the radial direction because
the reference is the length of the pedal that was set when calibrating (radial
direction) with load. The efficiency value may drop when pedaling with your
weight on the outside because the force measured in the radial direction is
larger than normal.
Solution
Dealer