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AXIS Q1942-E Thermal Network Camera
User Manual

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Inhaltszusammenfassung für Axis Q1942-E

  • Seite 1 AXIS Q1942-E Thermal Network Camera User Manual...
  • Seite 2 Electromagnetic Compatibility (EMC) on page 2 . applications. Later versions of this document will be posted to the Axis • Low Voltage (LVD) Directive 2014/35/EU. See Safety on page 3 .
  • Seite 3 Visit Axis learning center www.axis.com/academy/ for useful trainings, Battery webinars, tutorials and guides. The Axis product uses a 3.0 V BR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Seite 4: Inhaltsverzeichnis

    Application Considerations ........AXIS Video Motion Detection ....... . .
  • Seite 5 Axis multicable ........

  • Seite 6: Safety Information

    AXIS Q1942-E Thermal Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Seite 7: Hardware Overview

    AXIS Q1942-E Thermal Network Camera Hardware Overview Hardware Overview Power connector I/O and audio terminal connector Network connector Status indicator LED MicroSD memory card slot Control button Foot Mounting bracket Connectors and Buttons For technical specifications, see page 61. Network Connector RJ45 Ethernet connector with Power over Ethernet (PoE).

  • Seite 8: Power Connector

    Resetting the product to factory default settings. See page 55. • Connecting to an AXIS Video Hosting System service. See page 47. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Seite 9: Access The Product

    To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted. The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders to prevent installation of unlicensed copies.

  • Seite 10: Set The Root Password

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
  • Seite 11 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 13 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Seite 12 Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode, the Microphone and Talk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission. Use the slider to control the volume of the speakers and the microphone.

  • Seite 13: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Seite 14: Alternative Methods Of Accessing The Video Stream

    AXIS Q1942-E Thermal Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Seite 15: Access Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Seite 16: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Seite 17: Video And Audio

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Seite 18 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Seite 19: Stream Profiles

    H.264 video. The bit rate controller built into the product can be combined with Zipstream to enforce a maximum bit rate (MBR) limit. Axis Communications recommends using VBR or MBR with a rather high bit rate limit to enable the full potential of Axis’ Zipstream Technology.

  • Seite 20: About Overlays

    AXIS Q1942-E Thermal Network Camera Video and Audio Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low dynamic conditions. A lower setting reduces image noise, but the whole image will appear less sharp.

  • Seite 21: How To Upload An Overlay Image

    An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.

  • Seite 22: Privacy Mask

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Seite 23: Audio Output

    Video and Audio Note An Axis multicable is required when connecting external audio equipment to the Axis product. See Axis multicable on page 56. Note If using unbalanced Line in a mono contact must be used. Signal on tip and ground on sleeve.

  • Seite 24: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 35.

  • Seite 25: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...

  • Seite 26: Output Buttons

    To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state. For more information about I/O ports, see I/O Ports on page 53. Note An Axis multicable is required when connecting external I/O devices to the Axis product. See Axis multicable on page 56...

  • Seite 27: Detectors

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Seite 28: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Seite 29 AXIS Q1942-E Thermal Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings on page 55.

  • Seite 30: Axis Video Motion Detection

    AXIS Video Motion Detection is an application that detects moving objects in the camera’s field of view. When a moving object is detected, AXIS Video Motion Detection sends an alarm that can be used by the Axis product or by third-party software to for example, record video or send a notification.
  • Seite 31 Note To add and modify exclude areas, Internet Explorer and AXIS Media Control (AMC) must be used. To add an exclude area, click Add. The default exclude area is a rectangle placed in the center of the image. Use the mouse to move, reshape and resize the area so that it covers the desired part of the image.
  • Seite 32 • Enabling visual confirmation may introduce video latency. Ignore Filters If AXIS Video Motion Detection 3 detects too many unwanted objects, start by modifying the include and exclude areas. If still too many objects are detected, use one or more of the ignore filters.

  • Seite 33: Using The Application In An Action Rule

    The following example shows how to configure the Axis product to record video when AXIS Video Motion Detection 3 detects motion. 1. Insert an SD card in the Axis product, or go to Setup > System Options > Storage in the Axis product’s webpages and configure the product to use a network share.
  • Seite 34 AXIS Q1942-E Thermal Network Camera AXIS Video Motion Detection 4. From the Trigger drop-down list, select Applications and then select VMD 3. 5. Configure other settings as required. For example, to only record video during certain time periods, select a Schedule.

  • Seite 35: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Seite 36 Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notifications. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 27.

  • Seite 37: Add Recipients

    AXIS Q1942-E Thermal Network Camera Events • Send Notification – Send a notification message to a recipient. • Send SNMP Trap – Send an SNMP trap message to the operator. Make sure that SNMP is enabled and configured under System Options > Network > SNMP.

  • Seite 38: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 44.

  • Seite 39: Set Up Recurrences

    AXIS Q1942-E Thermal Network Camera Events Set Up Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add. 2. Enter a descriptive name and recurrence pattern.

  • Seite 40: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Seite 41: Export Video Clip

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 51. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Seite 42: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Seite 43: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Seite 44 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Seite 45: Date & Time

    2. Click Install certificate and upload the certificate. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Set Up Audio on page 22.

  • Seite 46: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Seite 47 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Seite 48 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Seite 49 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Seite 50 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Seite 51: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

  • Seite 52: Network Share

    Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for recordings and data from the Axis products connected to the network. For information about reference NAS devices, go to www.axis.com/products/axis-camera-companion/support-and-documentation Note For NAS recommendations see www.axis.com...

  • Seite 53: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Seite 54: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 55.

  • Seite 55: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Seite 56: Axis Multicable

    Axis multicable When connecting external equipment to the Axis product, an Axis multicable is required in order to maintain the product’s IP rating. The Axis multicable can be purchased from your Axis reseller. To locate the multi-connector, see Hardware Overview on page 7 .

  • Seite 57: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

  • Seite 58: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Seite 59 Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications on page 61. Video and image problems, general Image unsatisfactory Check the video stream and camera settings under Setup >...
  • Seite 60 AXIS Q1942-E Thermal Network Camera Troubleshooting Distorted audio Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings. Feedback loops Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or use half-duplex mode instead.

  • Seite 61: Technical Specifications

    (MIB-II), DNS, DynDNS, NTP, RTSP, RTP, SFTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS, SSH System integration Application Open API for software integration, including VAPIX® and AXIS Camera Application Platform; specifications Programming at www.axis.com Interface AXIS Video Hosting System (AVHS) with One-Click Connection ONVIF Profile S, specification at www.onvif.org...
  • Seite 62 20–24 V AC (50/60 Hz): typical 11 VA, max 19 VA Power supply not included. Connectors RJ45 10BASE-T/100BASE-TX PoE I/O connector for DC or AC input, two configurable inputs/outputs and mic in/line in, line out. (AXIS Multicable A I/O Audio not included) AC/DC input Storage...

  • Seite 63: Connection Diagrams

    AXIS Q1942-E Thermal Network Camera Technical Specifications For more accessories, see www.axis.com Video AXIS Camera Companion, AXIS Camera Station, Video management software from Axis’ Application Development management Partners available on www.axis.com/techsup/software software Languages English, German, French, Spanish, Italian, Russian, Simplified Chinese, Japanese, Korean, Portuguese, Traditional...
  • Seite 64 Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Seite 65 User Manual Ver. M1.3 AXIS Q1942-E Thermal Network Camera Date: May 2016 © Axis Communications AB, 2016 Part No. 1557742...

Inhaltsverzeichnis