TROUBLESHOOTING
1. System Status Indication
The cover control unit LED indicates the status of the control unit and rolling door.
The cover LED is a three-colour: RED, GREEN and AMBER lamp mounted on the front of the control
unit. The status indications are detailed below:
Door Positions
Cover LED signal
SOLID GREEN
SLOW FLASHING GREEN Door opening.
SOLID RED
SLOW FLASHING RED
SOLID AMBER
Programming Mode
RED and GREEN flashing
alternately
AMBER rapid flashing
System Status
Cover LED signal and cause
RED rapid flash
Reflex Photo-electric Cell (PEC) beam
broken.
No PEC connected to the receiver.
Link missing between T17 and T18.
RED flash then 2 AMBER flashes
A motor stall has been detected (anti-lift
function)
RED flash then 3 AMBER flashes
The thermal trip has activated on the motor
or the motor is not connected.
RED flash then 4 AMBER flashes
Door overrun time out; the door has been
opening or closing for over 60 seconds
without detecting a final end limit position.
Status
Open end-limit activated.
Close end-limit activated.
Door closing.
Door stationary between open and close
end-limits.
Unit timed out during processing. You need to press the stop
button.
Receiver unit in programming mode (Switch 4 of DIP 1 is ON)
Solution
1. Remove any obstacles that may be in the doorway
(once you have removed the obstacle the signal light will
change to SOLID AMBER).
2. Ensure the photocell and reflector are clean.
3. Re-align the photo cell and reflector.
4. Turn Switch 1 of DIP 1 OFF.
5. Replace the link between T17 and T18.
1. Disengage optional manual locking device.
2. Remove any objects which may have jammed in the
guide rails, curtain or roll.
3. Ensure nobody is attempting to ride up on the curtain.
4. Ensure a non-approved item has not been attached to
the curtain.
5. In extreme conditions the door may have frozen to the
guide rails or floor.
Try to operate the door again or defrost the frozen
section.
6. Check that the motor is the correct size and capable of
raising the roller shutter door.
1. Allow the motor to cool for approximately 30 minutes
before attempting to operate the door again.
2. The motor may not be connected to the remote control
unit. Check wiring and re-set the motor limits.
1. Re-set the motor limits.
2. If the motor limits cannot be set the motor may be
faulty.
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