Customer Service - Bosch TR5000 11/13 EB Gebrauchsanleitung

5

Customer Service

We ask you to always provide the BOSCH serial number (SNR/TTNR) of
your appliance when calling in a customer service engineer. You will find
the numbers on the ratings plate on the inner side of the front flap.
6 A fault, what to do?
WARNING:
Attention!
▶ Repairs must only be carried out by an authorised technician.
Improper repairs can lead to risk of serious injury to the user.
6.1 Faults that the customer can troubleshoot himself
Fault
Water flow-rate is too low.
A high water temperature is set,
but it is not reached.
The water is not warm.
LED status display flashes red.
If the fault could not be eliminated, please call customer service.
6.2 Faults that the customer service specialist should troubleshoot
Fault
Water flow-rate is too low despite
cleaning of filter using the water tap or
showerhead.
6.3 Faults that are automatically remedied
Fault
From time to time, cold water flows out. The air sensor in the appliance detects air in the water
7 Guarantee
The guarantee conditions for this appliance are as defined by our
representative in the country in which it is sold.
Details regarding these conditions can be obtained from the dealer from
whom the appliance was purchased. The bill of sale or receipt must be
produced when making any claim under the terms of this guarantee.
8 Environmental protection/disposal
Environmental protection is a fundamental corporate strategy of the
Bosch Group.
The quality of our products, their economy and environmental safety are
all of equal importance to us and all environmental protection legislation
and regulations are strictly observed.
We use the best possible technology and materials for protecting the
environment taking account of economic considerations.
Packaging
Where packaging is concerned, we participate in country-specific
recycling processes that ensure optimum recycling.
All of our packaging materials are environmentally compatible and can be
recycled.
6 720 876 034 (2018/09)
Cause
The filter in either the water tap or the showerhead
is clogged.
The continuous-flow heater
to a thermostatically-controlled water tap.
The fuse in the fusebox has tripped/blown.
The supply temperature has dropped or the
appliance has reached the power limit.
Fault in the appliance.
Cause
A filter in the appliance is clogged.
Cause
and momentarily switches the heating element off.
If your appliance does not operate as required, it is often due to a very
minor problem. Please check whether you can remedy the fault yourself
by using the following guidelines. You will save yourself the costs of an
unnecessary visit by customer service personnel.
Solution
Remove the filter and either clean it or descale it.
is connected Set the temperature on the continuous-flow heater
to "Rinsing"
Check the fuse in the fusebox.
Set the temperature lower e. g. "Washing hands"
Please contact customer service.
Solution
Get a servicing expert to clean the appliance.
Solution
After a few seconds, the continuous-flow heater
automatically goes back into operation.
Used appliances
Used appliances contain valuable materials that can be recycled.
The various assemblies can be easily dismantled. Synthetic materials are
marked accordingly. Assemblies can therefore be sorted by composition
and passed on for recycling or disposal.
Used electrical and electronic appliances
Electrical or electronic devices that are no longer
serviceable must be collected separately and sent for
environmentally compatible recycling (in accordance with
the European Waste Electrical and Electronic Equipment
Directive).
To dispose of old electrical or electronic devices, you
should use the return and collection systems put in place in the country
concerned.
Batteries must not be disposed together with your household waste.
Used batteries must be disposed of in local collection systems.
Customer Service
.
Subject to change without notice.
.
7