Service Address And Hot-Line Support; Declaration Of Conformity And Manufacturer; Warranty Period; Warranty Handling - UCOM Twintalker 6800 Gebrauchsanweisung

17 Service address and hot-line support

The service addresses are printed on the extra service card included in the package or can
be found on www.ucom.be

18 Declaration of conformity and manufacturer

Topcom Europe Nv.
Grauwmeer 17
3001 Heverlee
Belgium
The declaration of conformity can be found on the last page of this user guide
19 Warranty

19.1 Warranty period

Ucom units have a 36-month warranty period. The warranty period starts on the day the new
unit is purchased. Consumables or defects causing a negligible effect on operation or value
of the equipment are not covered.
The warranty has to be proven by presentation of a copy of the original purchase receipt, on
which the date of purchase and the unit-model are indicated.

19.2 Warranty handling

A faulty unit needs to be returned to an authorized service centre including a valid purchase
note and a filled in service card. If the unit develops a fault during the warranty period, the
service centre will repair any defects caused by material or manufacturing faults free of
charge.
The service centre will at its discretion fulfill its warranty obligations by either repairing or
exchanging the faulty units or parts of the faulty units. In case of replacement, colour and
model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period
is not extended if the unit is exchanged or repaired by the appointed service centres.

19.3 Warranty exclusions

Warranty is excluded under the next circumstances.
• Damage or defects caused by incorrect treatment or operation.
• Damage resulting from use of non-original parts or accessories.
• Damage caused by outside factors, such as lightning, water and fire, nor any damage
caused during transportation.
• If the serial number on the units has been changed, removed or rendered illegible.
•
UCOM Twintalker 6800 Motorpack
UCOM Twintalker 6800 Motorpack
39