Guarantee and support
If you need information or support, please visit www.philips.com/support or read the separate
worldwide guarantee leaflet.
Troubleshooting
This chapter summarises the most common problems you could encounter with your appliance.
If you are unable to solve the problem with the information below, visit www.philips.com/support
for a list of frequently asked questions or contact the Philips Consumer Care Centre in your country.
Problem
The appliance
does not work
when I push the
button.
The vacuum
cleaner has a
lower suction
power than usual.
Dust escapes
from the vacuum
cleaner.
The brush does
not turn
anymore.
The output of
water is faster
and larger than
normal.
Cause
The battery light flashes fast
because the batteries are low.
You cannot use the appliance
because the appliance is still
charging.
You have to press two buttons. First press the on/off button to switch on
The filter and the cyclone are
dirty.
You have not connected the
dust bucket, the dust separator
and the cyclone properly.
Incorrect assembly of these
parts causes air leakage, which
leads to loss of suction power.
The filter is dirty.
The brush has encountered
too much resistance.
If the water tank produces an
uncontrolled and too large
amount of water, the cap of
the tank is probably not closed
properly.
The strip is not placed
properly in the bottom of the
water tank.
Solution
To charge the batteries, insert the small plug
into the socket on the appliance and insert
the adapter into a wall socket.
You have to remove the small plug from the
socket on the appliance before you can
switch on the appliance.
the appliance. Then press the MAX button
to get maximum suction power.
Clean the filter and the cyclone.
Connect the dust bucket, the dust separator
and the cyclone properly.
Clean the filter.
Clean the brush.
Check the cap and make sure it is fully and
properly closed.
Check the strip and make sure that is fitted
properly in the bottom plate of the water
tank.
ENGLISH
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