Symptom
The vector data does not
update every few seconds.
The left and right sides of the
efficiency display are obviously
different.
The proportions of the left and
right powers are obviously
different in the power meter
mode.
When pedaling with only one
leg, the side not being pedaled
is extremely far from 0 W.
There is a deviation of several
watts when compared to the
power values from a different
brand of power meter.
The cadence does not appear
on the Cyclocomputer when
rotating the cranks slowly.
The display remains on the
Cyclocomputer even when the
bike is stopped and the cranks
are stopped.
The display does not appear on
the Cyclocomputer immediately
after I start pedaling.
The initial display of the left
and right sensors are different
on the Cyclocomputer.
The display does not update
every second when rotating
the cranks slowly.
The display of the length of the
vectors is not consistent.
The efficiency value falls if I
pedal on the outside of the
pedals.
There is a rattling noise when I
am riding.
The magnet rings are rubbing. A stone or something is stuck
Cause
The sensor and Cyclocomputer
pairings are not stable.
The calibration may not have
been done correctly.
The calibration may not have
been done correctly.
The calibration may not have
been done correctly.
The calibration may not have
been done correctly.
This is according to the
specifications.
This is according to the
specifications.
This is according to the
specifications.
This is according to the
specifications.
This is according to the
specifications.
This is according to the
specifications.
This is according to the
specifications.
The cable ties and screws
for installing the sensor have
become loose.
in the gap between the magnet
ring, transmitter, and junction
box.
User
The sensor information may not be received correctly, depending on the
radio wave environment. Confirm it in a location that has a good radio wave
environment.
Contact your dealer.
Contact your dealer.
Contact your dealer.
Contact your dealer.
It is not possible to measure the cadence if cranks are rotating very slowly.
Information may be displayed for 2 to 3 seconds after stopping.
When you start pedaling, it may take up to half a rotation to measure the
distance to define the position of the crank as it rotates. After that, a packet of
data is sent for every rotation of the crank when the crank is pointing directly up
(12 o'clock). Also, a maximum of a 2 second delay may occur from when data
is sent to the Cyclocomputer to when it is displayed.
The left and right displays may be 1 to 2 seconds out of sync depending on the
angle when pedaling starts.
If the cranks are rotating at less than 60 rpm the update will not happen every
second because data is sent for each rotation.
The reference for the maximum length of the vector is the largest force applied
in one rotation. The vector display may not be consistent if the force is small.
Pedaling with your weight on the inside or outside of the pedal reduces the
accuracy of the measurement of the force in the radial direction because
the reference is the length of the pedal that was set when calibrating (radial
direction) with load.
The efficiency value may drop when pedaling with your weight on the outside
because the force measured in the radial direction is larger than normal.
It is possible that vibration and age
may have adversely affected the
installation. Tighten the screws again.
If the noise persists, contact your
dealer.
Also, you may need to replace the
double-sided tape, cable ties, or the
parts of the sensors if they deteriorate.
Contact your dealer (non-warranty).
Remove any stones or other things stuck in the gap and use a damp rag to
clean the magnet ring and the sensor.
Stones or other things stuck in the equipment may damage it.
Troubleshooting
Solution
Dealer
Calibration may need to be done again
to ensure it is done correctly.
Calibration may need to be done again
to ensure it is done correctly.
Calibration may need to be done again
to ensure it is done correctly.
The weight of the pedal itself appears
as a vector, so that even this low force
vector on the pedal not being pedaled
appears. This is not a malfunction.
Calibration may need to be done again
to ensure it is done correctly.
The method of measurement and
operating environment may create
differences from other power meters.
If it is obviously different, it may be a
malfunction. Please visit our website.
Check if the parts of the sensors are
installed correctly. (page 12)
If replacements are needed, please
visit our website.
EN
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