Troubleshooting
The unit does not turn on
• Connect to the power adapter
• Charge the battery
• Hardware Reset
Black screen or White screen
• If the unit is sitting on a flat pure surface, the screen may be black
or white. Lift the unit off to ensure change happens.
• Adjust the magnification
• Adjust the Color Mode
• Restart the unit
• Hardware Reset
The image does not change
• If the unit enter the freeze mode or playback mode, the image will
not change.
• Press power button to check the current status
• Restart the unit
• Hardware Reset
Smudges or blemishes on the screen
• Adjust brightness
• Clean the LCD screen and camera
Please contact your local distributor if problem is not solved.
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