Solving Problems - HP Officejet 7612 Bedienungsanleitung

Wireless
By following the instructions on the printer control panel when you were setting up the printer, you should have
successfully connected the printer to the wireless network. If you encounter problems, see "Solving Problems"
on this page.
Other ways to connect the printer to the
wireless network
You can also connect the printer to the wireless
network from the printer control panel. On the Home
screen, touch (Wireless), touch Settings, touch
Wireless Setup Wizard, and then follow the on-
screen instructions.
If you have already connected the printer, you can
change to a different type of connection any time you
want. For more information, see the user guide.

Solving Problems

Step 1: Make sure the wireless (802.11) light is turned on
If the blue light on the printer control panel is not lit, wireless might be turned off. To turn on wireless, touch
(Wireless) on the Home screen, touch Settings, touch Wireless, and then touch On.
If the blue wireless light is blinking, it means the printer is not connected to a network. Use the HP printer software
to connect the printer wirelessly.
Step 2: Make sure the computer is connected to the wireless network
Make sure your computer is connected to your wireless network. If you cannot connect the computer to the
network, contact the person who set up your network or the router manufacturer; there might be a hardware issue
with the router or computer.
Step 3: Run the wireless test
To check that the wireless connection is working properly, print the wireless test report.
1. Make sure the printer is turned on and paper is loaded in the tray.
2. On the Home screen, touch
3. Touch Print Wireless Test Report.
If the test fails, review the report for information on how to fix the problem and run the test again.
Tip: If the wireless signal is weak, try moving the printer closer to the wireless router.
Step 4: Restart components of the wireless network
Turn off the router and the printer, and then turn them back on in this order: router first and then printer.
Sometimes, turning off devices and then turning them back on helps resolve network communication issues.
If you still cannot connect, turn off the router, the printer, and the computer, and then turn them back on in this
order: router first, then printer, and then computer.
Note: If you still have problems, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting).
(At this time, this website might not be available in all languages.) This website contains the most complete,
up-to-date information about wireless printing, as well as information to help you prepare your wireless
network; solve problems when connecting the printer to the wireless network; and resolve security software
issues.
Tip: If you are using a computer running Windows, you can use the Print and Scan Doctor tool, which can
help solve many problems you might have with the printer. To download this tool, visit www.hp.com/go/tools.
(At this time, this website might not be available in all languages.)
If the wireless connection cannot be made, the printer can also be connected to the network using an Ethernet
cable.
(Wireless), and then touch Settings.
2
Printing without a wireless router
With HP wireless direct printing, you can print
wirelessly from a computer, smart phone, tablet,
or other wireless-capable device—without connecting
to an existing wireless network.
For more information, see the user guide.