Problem
Coffee is too "acidic"
Coffee is too "bitter"
Coffee tastes burnt
Coffee is too "weak"
Ground coffee sticks in
the coffee drawer
The water filter does not
stay in position in the
water tank
Bean container sticks
when inserting
The coffee grounds are
not compact and are too
wet
Grinding level adjustment
is stiff
Brewing unit cannot be
inserted
Cause
The grinding level is too
coarse Preground coffee is
too coarse
Unsuitable type of coffee
Coffee is ground too finely.
Preground coffee is too fine.
Unsuitable type of coffee
The brewing temperature is
too high
Coffee is ground too finely.
Preground coffee is too fine.
Unsuitable type of coffee
Coffee strength selected is too
weak
Ground coffee jammed in the
coffee drawer
Ground coffee sticks together Do not press the ground coffee
Coffee drawer is damp
The water filter is not mounted
correctly
There are beans in the
housing
The grinding setting is too fine
or too coarse, or not enough
ground coffee has been used
Too many beans in the grind-
ing unit
Brewing unit is in the wrong
position
Brewing unit is locked
Simple troubleshooting
Solution
Adjust the grinding unit to a
finer setting. Use a finer ground
coffee
Change the type of coffee
Adjust the grinding level to a
coarser setting Use a coarser
ground coffee
Change the type of coffee
Reduce the temperature, see
the section "Drink adjustment"
Adjust the grinding level to a
coarser setting Use a coarser
ground coffee
Change the type of coffee
Raise the strength of the
coffee, see the section
"Drink adjustment"
Remove the ground coffee
drawer, clean and dry
thoroughly
firmly into the coffee drawer.
Remove the ground coffee
drawer, clean and dry
thoroughly
Firmly press the water filter
straight down into the tank
connection
Remove the beans.
Adjust the grinding unit to a
coarser or finer setting, or use
2 level measuring spoons of
ground coffee
Dispensing a drink from coffee
beans Only make any subse-
quent changes to the grinding
level in small steps
Insert the brewing unit accord-
ing to the instructions, see the
section "Cleaning the brewing
unit"
Unlock the brewing unit, see
the section "Cleaning the
brewing unit"
en
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