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• Remove when the hob is sufficiently
cool: limescale rings, water rings, fat
stains, shiny metallic discoloration.
Clean the hob with a moist cloth and
non-abrasive detergent. After
cleaning, wipe the hob dry with a soft
cloth.
7. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
7.1 What to do if...
Problem
You cannot activate or oper-
ate the hob.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
The hob deactivates.
Residual heat indicator does
not come on.
• Remove shiny metallic
discoloration: use a solution of water
with vinegar and clean the glass
surface with a moist cloth.
Possible cause
The hob is not connected to
an electrical supply or it is
connected incorrectly.
The fuse is blown.
You touched 2 or more sen-
sor fields at the same time.
STOP+GO function oper-
ates.
There is water or fat stains
on the control panel.
You put something on one
or more sensor fields.
You put something on the
sensor field
.
The zone is not hot because
it operated only for a short
time.
Remedy
Check if the hob is correctly
connected to the electrical
supply. Refer to the connec-
tion diagram.
Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a quali-
fied electrician.
Activate the hob again and
set the heat setting in less
than 10 seconds.
Touch only one sensor field.
Refer to "Daily use" chapter.
Clean the control panel.
Remove the object from the
sensor fields.
Remove the object from the
sensor field.
If the zone operated suffi-
ciently long to be hot, speak
to an Authorised Service
Centre.