Troubleshooting
If the device or the digitalization should stop working properly, first check whether you are
able to correct the problem yourself. If you are not, contact the customer service department
(see the "Customer Service" chapter).
Use As Playback Device For Cassettes
Problem
A cassette is inserted in the
device, but the device does not
play the cassette when I press
the PLAY button.
Use As Converting Device
Problem
Why do I need the "Lame
MP3 encoder" and where do
I get it from?
No tone curve is shown on
the Recorded Waveform
Display during the recording.
The sound quality of the
recorded title is not good.
Possible cause/solution
When using batteries:
•
Are batteries inserted (correctly) in the device? You
require two 1.5 V batteries, AA type. Pay attention to
the correct polarity (+/–).
When using the USB cable:
•
Is the device connected correctly to the computer?
•
The USB port may be broken or not delivering suf-
ficient power to run the device. Insert batteries into
the device.
•
The cassette is at the end. Open the cassette compart-
ment and turn the cassette over.
•
Is the cassette tape torn?
Possible cause/solution
You need the "Lame MP3 encoder" to save a recorded title
as an MP3 file.
Before you first save a title as an MP3 file, you must first
download this once from http://wiki.audacityteam.org/
index.php?title=Lame_Installation#Mac_Instructions
and extract it (see "Downloading 'Lame MP3 encoder'"
chapter).
•
Is the volume on the device switched on?
•
Is the device connected correctly to the computer?
•
The quality of the recording depends on the quality of
the cassette recording. Is the quality of the original title
acceptable?
•
Turn the volume down during the recording.
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