Troubleshooting
DANGER
Repair work and work on the electrical components may
only be performed by an authorised customer service.
You can rectify minor faults yourself with the help of the
following overview.
If in doubt, please consult the authorized customer ser-
vice.
Appliance is not running
The battery is not seated correctly in the battery
holder, insert the battery into the battery holder and
let it click into place.
Charging state of the battery (see display) too low,
charge the battery if necessary.
Defect battery or charger, replace battery or charg-
er with new accessory.
The device switches off automatically
Device/battery is overheated, wait briefly to allow
device/battery to cool down.
Appliance is not running
Charge the battery.
The device shuts off due to the risk of the battery
overheating to prevent damage.
Note: Do not place the device and the battery in di-
rect sunlight and let the battery cool down.
Pressure does not build up in the appliance
Check the water supply.
Check the fine filter in the water connection.
Strong pressure fluctuations
Clean the nozzle: Remove contamination and de-
bris from the nozzle drill, using a needle and rinse
through with water towards the front.
Check the water supply.
Appliance is leaking
Dropwise leakage of the device is normal for tech-
nical reasons. If the leakage increases contact the
authorized customer service.
Display error messages
Error during charging
Display is on but battery pack not charging
Charger defective. Replace the charger.
Display is off, battery pack not charging
The battery pack may be completely discharged. Wait
and see if the display shows the remaining charging
time after some time. If not, the battery pack is defec-
tive. Replace the battery pack.
Display shows temperature symbol, battery pack
not charging
Battery pack temperature too low / too high. Wait until
the battery pack temperature has normalized.
The charging process then starts automatically.
Error during operation
The display shows the temperature symbol
Battery pack temperature too low / too high. Wait until
the battery pack temperature has normalized.
Error during operation
In case of a short circuit, the battery pack is disabled
for 30 seconds for further use. If the short-circuit oc-
curs more frequently, the battery pack is permanently
disabled. Connect the battery pack to the charger to
unlock it.
Display shows remaining run time 0, device
switches off.
The battery pack is discharged. Please recharge the
battery pack.
Storage error
Display shows no remaining capacity
The battery pack is discharged. Please recharge the
battery pack.
Display shows remaining capacity 70% even
though the battery pack has been freshly charged.
The battery pack is in automatic storage mode. This is
activated if the battery has not been used for more
than 21 days. This function protects the battery cells
against rapid aging and increases their service life.
Fully recharge the battery pack before next use.
General fault
Display screen shows broken battery symbol.
Battery pack defective and disabled for safety. Do not
use the battery pack anymore and dispose of it prop-
erly.
Accessories and Spare Parts
Only use original accessories and spare parts, they en-
sure the safe and trouble-free operation of the device.
For information about accessories and spare parts,
please visit www.kaercher.com.
Special accessories
–
Fast charger and batteries with a larger capacity
are available as special accessories.
Note: The device can only be operated with 18 V
batteries and is not compatible with 36 V batteries.
–
Only special accessories with the note "Handheld"
(with blue plug) can be used.
Note: Spray lances from high-pressure cleaners
are not compatible.
Information on battery and charger
–
Batteries / chargers that are not supplied in the
scope of delivery or are additionally required are
available as special accessories or can be pur-
chased later.
–
Before using the quick charger and battery pack,
please observe the operating instructions of the de-
vice used and any safety instructions enclosed.
–
More information on the operating instructions for
battery packs or on accessories and spare parts
can be found at www.kaercher.com.
– 9
EN
17