TROUBLESHOOTING
Symptom
Remedy
Tracks do not play back as
Playback order is determined when files are recorded.
you intended them to play.
"READING" keeps flashing.
Do not use too many hierarchical levels or folders.
Elapsed playing time is not
This is caused by how the tracks are recorded.
correct.
"LOADING" appears when
This unit is still preparing the iPod/iPhone music list. It may
you enter search mode by
take some time to load, try again later.
pressing
.
• This unit can only display uppercase letters, numbers, and
Correct characters are not
displayed (e.g. album
• Depending on the display language you have selected
name).
"NA FILE"
Make sure the disc contains supported audio files. ( 25)
"NO DISC"
Insert a playable disc into the loading slot.
"TOC ERROR"
Make sure the disc is clean and inserted properly.
"PLEASE EJECT"
Reset the unit. If this does not solve the problem, consult
your nearest service center.
"READ ERROR"
Copy the files and folders onto the USB device again. If this
does not solve the problem, reset the USB device or use
another USB device.
"NO DEVICE"
Connect a USB device, and change the source to USB again.
"COPY PRO"
A copy-protected file is played.
"NA DEVICE"
Connect a supported USB device, and check the connections.
"NO MUSIC"
Connect a USB device that contains playable audio files.
• Reconnect the iPod.
"iPod ERROR"
• Reset the iPod.
a limited number of symbols.
( 5), some characters may not be displayed correctly.
Symptom
Remedy
• Sound cannot be heard
• Reconnect the Android device.
• If in [HAND MODE], launch any media player
during playback.
• Sound output only from
the Android device.
• If in [HAND MODE], relaunch the current media
• Restart the Android device.
• If this does not solve the problem, the connected
• Make sure KENWOOD MUSIC PLAY APP is
Cannot playback at
[BROWSE MODE].
• Reconnect the Android device and select the
• If this does not solve the problem, the connected
• Switch off the developer options on the Android
"NO DEVICE" or "READING"
keeps flashing.
• Reconnect the Android device.
• If this does not solve the problem, the connected
Playback is intermittent or
Turn off the power saving mode on the Android
sound skips.
device.
• Reconnect the Android device.
"ANDROID ERROR" /
• Restart the Android device.
"NA DEVICE"
application on the Android device and start
playback.
player application or use another media player
application.
Android device is unable to route the audio signal
to unit. ( 25)
installed on the Android device. ( 10)
appropriate control mode.
Android device does not support [BROWSE
MODE]. ( 25)
device.
Android device does not support [BROWSE
MODE]. ( 25)
ENGLISH
23