Basic Information
Thank you for choosing Creality. To ensure smooth operation, we kindly ask you to
review this User Manual thoroughly before commencing and diligently adhere to the
instructions provided.
At Creality, we are committed to delivering high-quality services at all times. Should you
encounter any difficulties or have inquiries while using our products, please refer to the
contact details provided at the conclusion of this manual to reach out to us. Additionally,
for an enhanced user experience, we offer the following resources:
User Manual: Instructions and instructional videos are available on the memory
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card accompanying the printer.
Official Website: Explore our official website (https://www.creality.com) for
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comprehensive information on software, hardware, contact details, device
instructions, warranty information, and more.
Firmware Upgrade
Wi-Fi Firmware Upgrade: Upgrade the firmware via the Creality Cloud OTA.
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Equipment Firmware Upgrade: Visit https://www.creality.com, navigate to
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Service Center → Firmware/Software Download → Download the required
firmware, install, and utilize it accordingly.
Instructional Videos and After-Sales Service
Visit Creality Cloud at https://www.crealitycloud.com/product, select the
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appropriate model under "Products," and then click on "Related" to access
tutorials on after-sales service.
Alternatively, contact our after-sales service center at +86 755 3396 5666 or email
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us at cs@creality.com for further assistance.
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