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• A higher temperature was selected. >>>
Select the proper programme and tem-
perature according to the type and soiling
degree of the laundry.
Washing machine does not rinse well.
• The amount, brand and storage condi-
tions of the detergent used are inappro-
priate. >>> Use a detergent appropriate
for the washing machine and your laun-
dry. Keep detergents closed in an envir-
onment free of humidity and do not ex-
pose them to excessive temperatures.
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected, the product can
take this detergent during rinsing or
softener step. Put the detergent in the
correct compartment.
• Pump filter is clogged. >>> Check the fil-
ter.
• Draining hose is folded. >>> Check the
drain hose.
Laundry became stiff after washing. (**)
• Insufficient amount of detergent is used.
>>> Using insufficient amount of deter-
gent for the water hardness can cause
the laundry to become stiff in time. Use
appropriate amount of detergent accord-
ing to the water hardness.
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected, the product can
take this detergent during rinsing or
softener step. Put the detergent in the
correct compartment.
• Detergent was mixed with the softener.
>>> Do not mix the softener with deter-
gent. Wash and clean the drawer with hot
water.
Laundry does not smell like the
softener. (**)
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected product, the can
take this detergent during rinsing or
softener step. Wash and clean the drawer
with hot water. Put the detergent in the
correct compartment.
• Detergent was mixed with the softener.
>>> Do not mix the softener with deter-
gent. Wash and clean the drawer with hot
water.
Detergent residue in the detergent
drawer. (**)
• Detergent was put in wet drawer. >>> Dry
the detergent drawer before putting in de-
tergent.
• Detergent has gotten damp. >>> Keep de-
tergents closed in an environment free of
humidity and do not expose them to ex-
cessive temperatures.
• Water pressure is low. >>> Check the wa-
ter pressure.
• The detergent in the main wash compart-
ment got wet while taking in the prewash
water. Holes of the detergent compart-
ment are blocked. >>> Check the holes
and clean if they are clogged.
• There is a problem with the detergent
drawer valves. >>> Call the Authorised
Service Agent.
• Detergent was mixed with the softener.
>>> Do not mix the softener with deter-
gent. Wash and clean the drawer with hot
water.
• Regular drum cleaning is not applied. >>>
Clean the drum regularly. For this proced-
ure, see Cleaning the Loading Door and
the Drum [} 36]
Too much foam forms inside the
product. (**)
• Improper detergents for the washing ma-
chine is used. >>> Use detergents appro-
priate for the washing machine.
• Excessive amount of detergent is used.
>>> Use only sufficient amount of deter-
gent.
• Detergent was stored under improper
conditions. >>> Store detergent in a
closed and dry location. Do not store in
excessively hot places.
EN / 41
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