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Warranty Claim Procedure
Warranty Claim Procedure
① Please kindly contact the seller you purchased the product from for repair or
replacement.
② Alternatively, if you have any product related question, you can scan the QR
code below.
Information Needed for 90-Day Limited Warranty Claim:
① Proof of purchase
② Product name and quantity
③ Batch number (VSGXXXX) and Security code (With pictures)
④ Descriptions on the product problem
⑤ Videos or pictures that reflect product problem
Notes
① It usually takes 5-10 days to verify all submitted warranty claim information.
Please wait patiently.
② Once the requested warranty claim information is confirmed and approved,
we will arrange a replacement for you. Please kindly note that if the original
replacement product is out of stock or discontinued, we will ship an item of equal
value to you with your consent.
* VAPORESSO reserves the right of final interpretation of the warranty claim
service
Product Model:
Date of Purchase(Baesd on the date from receipt of purchase):
Month
Day
Year
Store Information:
Store Name:
Phone:
Store Address:
City:
Country:
Post Code:
Customer Information:
Customer Name:
Phone:
Customer Address:
City:
Country:
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