Gaggia Gran PRESTIGE SIN040 GTUL Bedienungsanleitung Seite 29

13 TROUBLESHOOTING
Problem
The machine does not switch on.
The machine turns off while
brewing coff ee or dispensing hot
water.
The pump is very noisy.
No coff ee is brewed after pressing
the brew button (18).
Coff ee is too cold.
The milk does not froth.
It is not possible to prepare a cap-
puccino.
The coff ee is brewed too fast,
crema does not form.
Coff ee does not come out or drips
only.
Coff ee fl ows out of the rim.
Please contact an authorised service centre for any problems not covered in the above table or when the suggested
solutions do not solve the problem.
Possible Causes
The machine is not connected to the elec-
tric network.
Energy saving mode is on.
No water in the tank.
Filter holder is clogged.
The "coff ee ready" indicator light (19) was
off when the button was pressed (18).
The fi lter holder is not inserted for pre-
heating (Chapter 5).
The cups are cold.
The milk is not suitable: powdered milk,
low-fat milk.
The steam wand is dirty.
There is no more steam in the boiler.
There is too little coff ee in the fi lter holder. Add coff ee (Chapter 5).
The grind is too coarse.
Coff ee is old or not suitable.
No water.
The grind is too fi ne.
Coff ee tamped in the fi lter holder.
There is too much coff ee in the fi lter holder.
Knob (3) is open.
The machine has limescale build-up.
The fi lter in the fi lter holder is clogged.
The fi lter holder is not correctly inserted in
the brew unit.
The upper rim of the fi lter holder is dirty.
There is too much coff ee in the fi lter holder.
Solution
Connect the machine to the electric network.
Press the ON/OFF button (16) to turn on the
machine and restart brewing.
Fill the water tank and prime the circuit again
(section 4.5).
Press the brew button (18) again. Turn the
machine off and let it cool down (approx. 1
hour). Then remove and wash the fi lter holder
thoroughly. If the problem persists, contact the
service centre.
Wait until the "coff ee ready" indicator light (19)
turns on.
Preheat the fi lter holder.
Preheat the cups with hot water.
Use whole milk.
Clean the steam wand as described in Chapter
10.
Prime the circuit (Section 4.5) and repeat the
steps described in Chapter 8.
Use a diff erent blend (Chapter 6).
Use a diff erent blend (Chapter 6).
Fill the water tank and prime the circuit again
(section 4.5).
Use a diff erent blend (Chapter 6).
Shake the ground coff ee.
Reduce the quantity of coff ee in the fi lter
holder.
Close the knob (3).
Descale the machine (Chapter 11).
Clean the fi lter (Chapter 10).
Insert the fi lter holder correctly (Chapter 5).
Clean the rim of the fi lter holder.
Reduce the quantity of coff ee using the meas-
uring scoop.
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