What to do in the event of a fault
Faults often have simple explanations. Before you call
our after-sales service, please read the information in
the table below.
Fault
...
The
symbol will appear
after a few seconds.
...
The
symbol will appear
after the pump has been
running for 2 minutes.
The vacuum-sealing pro-
cess will not start. The
²
symbol does not
appear even though the lid
is closed.
If you try to operate the
appliance several times in
succession, the vacuum-
sealing process seems to
run as normal but the bag
is not heat-sealed.
The vacuum-sealing pro-
cess is taking longer and
longer.
After the drying proce-
dure, the appliance dis-
¢
...
plays the
and
symbols.
Error
The vacuum cannot be
created properly.
It is taking too long to cre-
ate a vacuum. Your
selected vacuum-sealing
level cannot be reached.
The appliance is not
detecting the lid.
Note: Any repair work must only be carried out by
qualified experts. Incorrect repairs to your appliance
may present considerable risks for the user.
Causes
The glass lid has not been closed
properly.
The seal on the glass lid is not fitted
properly or is defective.
The seal on the glass lid has
deformed.
The lid on the external vacuum-seal-
ing container has not been closed
properly.
The external vacuum-sealing con-
nection is not positioned correctly
on the vacuum-sealing chamber's
air outlet.
As the temperature rises, liquids
begin to boil. At this point, the pro-
cess of creating a vacuum stops.
The door switch on the glass lid is
missing or is not being detected by
the appliance.
The thermal switch on the heat-seal-
ing transformer has been triggered.
There is too much moisture in the
pump system.
The pump system is extremely hot.
One drying cycle alone was not suf-
ficient.
Possible remedy
Open and close the glass lid again.
When doing so, lightly press on the
glass lid for the first few seconds.
Check the seal.
Gently press the seal to straighten it
out.
Check the position of the vacuum-
sealing lid. Only use suitable vac-
uum-sealing containers.
Check the position of the external
vacuum-sealing connection.
Only vacuum-seal cold liquids.
If the vacuum-sealing chamber is
wet, wipe it dry.
Heat-seal the vacuum-sealing bag
early if large bubbles form.
Select a lower vacuum-sealing level.
Call the after-sales service.
Allow the appliance to cool for at
least 10 minutes. Then try again.
Allow the appliance to cool for at
least 2 minutes between vacuum-
sealing operations.
The appliance monitors the vacuum-
sealing as it progresses. If too much
liquid is retained in the pump oil,
¢
the
symbol will appear. Initiate
drying.
Allow the appliance to cool and
then try again.
...
Wait until the
symbol is no
longer lit up. Then start another dry-
ing cycle.
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