Dreame H12 Benutzerhandbuch Seite 21

FAQ
EN
Error
The vacuum
does not work.
The suction
power of the
vacuum is weak.
The motor
is making a
strange noise.
The battery
status indicator
does not light up
while charging.
17
Possible Cause
The handle is not installed in
place.
The vacuum is out of battery or
its battery level is low.
The vacuum is in the upright
position.
The brush roller is not installed
in place, or the brush roller is
entangled by hairs and unable
to rotate..
The used water tank is not
installed in place.
The used water tank is full.
The filter is clogged.
The brush roller cover, filter,
or clean water tank are not
installed in place.
The brush roller is entangled
by hairs.
There are some foreign objects
in the tube or the tube is
blocked.
Too much dirty water in the
used water tank.
The suction inlet is blocked.
The power adapter is not
plugged into the electrical
outlet.
The power adapter is not
connected to the charging
base.
Solution
Re-install the handle.
Fully charge its battery
before use.
Recline the vacuum
backwards.
Re-install or clean the brush
roller.
Re-install the used water
tank.
Empty the used water tank.
Clean the filter.
Install the brush roller cover,
filter, and clean water tank
in place before use.
Refer to the maintenance
guide [Cleaning the Brush
Roller] section.
Clean the tube.
Empty the used water tank.
Clear any blockage in the
suction inlet.
Make sure the power
adapter is plugged in.
Make sure they are
connected.