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TROUBLESHOOTING
Problem
A tone can be heard whenever the
device is turned on/off.
When I press a key, there is no sound
even though the device is switched
on.
The sound is distorted or
interrupted.
The device has crashed.
The notes played and the note
quality are slightly
different.
The reverb effect is sometimes set
longer or shorter individually when
used.
Main and accompaniment volume
have changed.
The clef changes as you play.
Possible cause and solution
This is normal and no cause for
concern.
Check that the main and
accompaniment volumes are set
correctly.
The internal speaker system is
automatically disabled when
headphones are connected to the
device.
An unsuitable mains adapter may be
connected or the batteries are dead
and need to be replaced.
This is normal.
This is normal. The reverb effect for
each key is set by the manufacturer.
Check if something has changed in
the sound setting.
You may have accidentally pressed a
key on the left half of the keyboard
(left 19 keys).
EN
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