Troubleshooting
If you experience a problem with your appliance or are concerned that the appliance is not
functioning correctly, you can carry out some easy checks before calling for service, please
see below.
Warning! Don't try to repair the appliance yourself. If the problem persists after you have
made the checks mentioned below, contact a qualified electrician, authorized service
engineer or the shop where you purchased the product.
Problem
Appliance is not
working correctly
Odours from the
compartments
Noise from the
appliance
The motor runs
continuously
A layer of frost occurs
in the compartment
Temperature inside is
too warm
Temperature inside is
too cold
Doors cant be closed
easily
Possible cause
Check whether the power cord is plugged into the power
.
outlet properly
Check the fuse or circuit of your power supply
if necessary.
The ambient temperature is too low Try setting the chamber
temperature to a colder level to solve this problem.
The interior may need to be cleaned
,
Some food
containers or wrapping cause odours
The sounds below are quite normal:
Compressor running noises.
●
Clicking noise before the compressor starts.
●
●
Other unusual noises are due to the reasons below and
may need you to check and take action
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.
It is normal to frequently hear the sound of the motor,
it wil need to run more when in following circumstances
Temperature setting is colder than necessary
●
●
Large quantity of warm food has recently been stored
.
within the appliance
The temperature outside the appliance is too high.
●
Doors are kept open too long or too often.
●
After your installing the appliance or it has been
●
switched off for a long time
Ensure food is placed within the appliance to allow sufficient
.
ventilation Ensure that door is fully closed To remove the
,
frost please refer to cleaning and care chapter
You may have left the doors open too long or too frequently or
the doors are kept open by some obstacle or the appliance is
located with insufficient clearance at the sides back and top.
Increase the temperature by following the
chapter.
Check whether the top of the refrigerator is tilted back by
10-15
mm to allow the doors to self close or if something
inside is preventing the doors from closing
&
Solution
,
replace
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Controller part."
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16
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