Troubleshooting Guide - Kenwood ZJG111 Bedienungsanleitungen

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troubleshooting guide

Problem
Kettle not operating.
Kettle not switching off
automatically after
boiling/Long switch
off time.
Water splashing out of
spout area.
Lid will not close
correctly.
Kettle switching on and
off during use or
switching off before
water boiled.
Kettle stopped working
during operation.
White deposit building
up on glass body.
If none of the above solve the problem see "Service & Customer Care".
Cause Solution
No Power. Check kettle is plugged in.
Kettle unplugged. Check kettle is correctly
located to the powerbase.
Kettle overfilled. Check water level is not
above the Max level.
Lid not closed. Check lid is closed correctly.
Filter not fitted in Always use the filter and do
spout area. not overfill above the Max
level.
Filter not fitted and Check that the filter is located
clipped securely in correctly - refer to "the filter"
place. section under "care and
cleaning".
Limescale/mineral Check that the element is free
build up on element from scale.
affecting operation. Refer to "descaling" section
under care and cleaning.
Boil dry protection Switch off and remove from
operated due to the powerbase.
insufficient water in Allow to cool down before
the kettle. refilling.
When the kettle has cooled
down the switch will reset
itself.
Check the water level is
above the minimum level.
Some regions of the If you live in a hard water area
country have chalky we recommend that you use
water. This makes filtered water in order to
boiled water look maintain the appearance and
cloudy and leaves a efficiency of your kettle.
deposit on the side of Descale your kettle - Refer to
the kettle. This is the "descaling" section.
normal but can be
removed with regular
cleaning.
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