16
Problem
Water flows on the rear plate
of the refrigerator.
There is too much con‐
densed water on the rear
wall of the refrigerator.
Water flows inside the refrig‐
erator.
Water flows on the floor.
Temperature cannot be set.
The temperature in the ap‐
pliance is too low/too high.
Possible cause
Food products are not wrap‐
ped properly.
Temperature is set incor‐
rectly.
Appliance is fully loaded and
is set to the lowest tempera‐
ture.
Temperature set in the ap‐
pliance is too low and the
ambient temperature is too
high.
During the automatic de‐
frosting process, frost melts
on the rear plate.
Door was opened too fre‐
quently.
Door was not closed com‐
pletely.
Stored food was not wrap‐
ped.
Food products prevent the
water from flowing into the
water collector.
The water outlet is clogged.
The melting water outlet is
not connected to the evapo‐
rative tray above the com‐
pressor.
The "FastFreeze function" is
switched on.
The temperature is not set
correctly.
The door is not closed cor‐
rectly.
Solution
Wrap the food products bet‐
ter.
Refer to "Control Panel"
chapter.
Set a higher temperature.
Refer to "Control Panel"
chapter.
Set a higher temperature.
Refer to "Control Panel"
chapter.
This is correct.
Open the door only when
necessary.
Make sure the door is
closed completely.
Wrap food in suitable pack‐
aging before storing it in the
appliance.
Make sure that food prod‐
ucts do not touch the rear
plate.
Clean the water outlet.
Attach the melting water out‐
let to the evaporative tray.
Switch off "FastFreeze func‐
tion" manually, or wait until
the function deactivates au‐
tomatically to set the tem‐
perature. Refer to "Fast‐
Freeze function" section.
Set a higher/lower tempera‐
ture.
Refer to "Closing the door"
section.