Problem
There is too much frost and
ice.
The temperature in the appli-
ance is too low/too high.
CUSTOMER SERVICE
If your appliance is still not working properly after
making the above checks, contact the nearest
Authorised Service Centre.
To obtain fast service, it is essential that when you
apply for it you specify the model and serial number
of your appliance which can be found either on the
guarantee certificate or on the rating plate located
on the external right side of the appliance.
REPLACING THE LAMP
The appliance is equipped with a
longlife LED interior light.
WARNING! Do not remove the lamp
cover at the time of replacement. Do
not operate the freezer if the lamp
cover is damaged or missing.
Possible cause
The lid is not closed properly.
The lid is not closed correctly
or the gasket is deformed/dirty.
The water drainage plug is not
correctly positioned.
Temperature is set incorrectly.
The temperature regulator is
not set correctly.
The lid is not closed correctly.
The products' temperature is
too high.
Many products are stored at
the same time.
The thickness of the frost is
greater than 4-5 mm.
The lid has been opened often.
Products to be frozen are
placed too closely to each oth-
er.
1. Disconnect the mains plug from the mains
socket.
2. Replace the used lamp with a new lamp of the
same power and specifically designed for
household appliances (the maximum power is
shown on the lamp cover).
3. Connect the mains plug to the mains socket.
4. Open the lid. Make sure that the lamp comes
on.
Solution
Check if the lid closes well and
the gaskets are undamaged
and clean.
Refer to "Opening and closing
the lid".
Position the water drainage
plug in the correct way.
Refer to "Operation" chapter.
Set a higher/lower tempera-
ture.
Refer to "Opening and closing
the lid".
Let the product temperature
decrease to room temperature
before storage.
Store less products at the
same time.
Defrost the appliance.
Open the lid only if necessary.
Make sure that there is cold air
circulation in the appliance.
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