After using the computer to cancel a print in progress, an image that had already been printed
was printed again when resumed printing.
•
Are you using a Macintosh computer?
When you restart printing on a Macintosh computer after canceling, an already printed image may print
again when printing resumes.
Paper Problems
Paper Will Not Fit into Cassette
•
Does the paper size match the size of the paper cassette? (p. 6)
Paper is Not Being Advanced Properly
•
Check the paper and paper cassette are correctly inserted. (p. 6)
Frequent Paper Jams
•
Has too much paper been placed in the paper cassette?
Do not place 19 or more sheets in the cassette (13 or more for Wide Size sheets).
•
Have 10 or more sheets collected on the print output tray?
•
Is the paper folded or bent?
•
Have you printed on a sheet that has already been used?
Cannot Print the Specified Number of Prints. Paper Left Over
•
Are you wasting ink sheet capacity with following operations?
-
Repeatedly turning the printer on and off without printing.
-
Cancel printing while printing is in progress.
-
Pulling on the ink sheet.
-
Taking out the ink cassette when the paper runs out while printing multiple copies.
Do not remove the ink cassette when removing and refilling the paper cassette.
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